Pathfinder Team Administrator

NHS; Barnstaple; On-site; GBP 22,000 - 28,000; Part time

Job summary

Join a forward-thinking healthcare organization committed to delivering high-quality care. As a vital administrator, you will support daily operations, ensuring seamless patient care transitions. This role offers a unique opportunity to work within a dynamic team, contributing to holistic patient assessments and community health initiatives. With a focus on mutual support and professional growth, you will thrive in an inclusive environment that values diversity. Enjoy flexible working hours, generous leave, and a range of employee benefits designed to support your wellbeing and career advancement.

Benefits

27 days of paid annual leave

Staff discounts on shopping and fitness

NHS Pension scheme

Cycle to Work scheme

Technology purchase schemes

Occupational health services

Wellbeing activities

Salary sacrifice options

Qualifications

• Experience in administrative roles with a focus on healthcare is beneficial.
• Ability to manage multiple tasks and prioritize effectively.

Responsibilities

• Answering and directing phone calls, taking referral details.
• Supporting data collection and analysis for patient care.

Skills

Communication Skills

Data Collection and Analysis

Teamwork

Adaptability

Education

High School Diploma

Relevant Administrative Qualification

Tools

Trust Computer Systems

Standard Applications

Job description

Royal Devon University Healthcare NHS Foundation Trust

We are seeking a motivated and flexible administrator to support our team in daily operations. Responsibilities include answering and directing phone calls, taking referral details, advising on response times, supporting data collection and analysis, stock management, and assisting clinicians to deliver high-quality care.

Main duties of the job

For detailed responsibilities, please refer to the job description below. As a vital member of the Royal Devon University Healthcare NHS Foundation Trust, you will join an exceptional team dedicated to helping patients stay healthy when they need it most.

About us

Covering Northern, Eastern, and Mid Devon, our workforce exceeds 15,000 staff, making us the largest employer in Devon. We serve over 615,000 residents across more than 2,000 square miles, providing a broad spectrum of emergency, specialist, and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford).

Our services extend to community inpatient hospitals, outpatient clinics, home care, primary care, specialist community services, and Sexual Assault Referral Centres (SARC). Equipped with advanced technology and strong university links, we are at the forefront of research and innovation, delivering world-class care to our communities.

Joining us now offers a unique opportunity to shape future services as we continue our integration journey.

Job responsibilities

Further details are available in the Job Description and Responsibilities document linked below.

About the role

The Pathfinder Team is a specialist community team within North Devon District Hospital, comprising professionals from therapy, nursing, and paramedic backgrounds. Our remit includes holistic patient assessments, procurement of care, advice, equipment issuance, and therapy support for groups such as:

• Short stay admissions ward discharges
• Frailty Acute Hospital at Home
• End of life care discharges

Our work is time-sensitive and crucial for patient flow, offering a rewarding and varied experience. We collaborate closely with community partners to ensure seamless care transitions from hospital to home or other destinations.

We seek a forward-thinking, dynamic, motivated, and creative individual who can work well in a team and under pressure. Experience with trust computer systems and standard applications is beneficial; training will be provided. We are a friendly, flexible, and supportive team committed to mutual support through challenges.

If you believe you can uphold our high standards of care, we encourage you to contact us for a visit or more information about the role, our work, and our vision.

Working Pattern: 25 hours

Interview Date: To Be Confirmed

Contact: Amber Hallman, Admission Avoidance Professional Lead, 07552254603 or [e-mail]

Our commitment to diversity: We value diversity and foster an inclusive culture where everyone can be themselves and reach their potential. We encourage applications from all backgrounds, cultures, and abilities. Preference may be given to NHS At Risk staff across Devon.

Note: The Trust reserves the right to close the vacancy early once sufficient applications are received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, uniting the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. We aim to support your growth through funding, study leave, CPD, and rotational placements to help you advance your NHS career.

Employee wellbeing: We promote work-life balance with flexible schemes and family-friendly policies. Starting with 27 days of paid annual leave (plus bank holidays), it increases to 33 days. Access to occupational health services, counselling, and wellbeing activities is available.

Additional benefits include:

• Staff discounts on shopping, fitness, and leisure
• Technology and home appliance purchase schemes
• Discount services like Blue Light Card and Health Service Discounts
• Salary sacrifice options, including nursery facilities
• NHS Pension scheme
• Cycle to Work scheme

If interested, we would love to hear from you.

Person Specification

General Requirements

• Refer to the full job description for detailed requirements

Disclosure and Barring Service Check

This role requires a Disclosure and Barring Service check due to the Rehabilitation of Offenders Act (Exceptions Order) 1975.

Employer

Royal Devon University Healthcare NHS Foundation Trust