Pastoral Support Officer

Castle School Education Trust; Highbridge; Hybrid; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Healthcare scheme

CPD opportunities

Family‑friendly leave

Job summary

The King Alfred School in Highbridge, Somerset is seeking a dedicated Pastoral Support Officer to back pastoral leads and Heads of Year. You will be a visible contact across the school, supporting student behaviour, attendance and wellbeing during the school day.

The role requires caring, organised individuals with Maths and English basics, strong IT skills, and excellent communication. You will maintain confidential records, assist interventions and liaise with parents and safeguarding

Qualifications

• Strong IT proficiency with databases and common software.
• Excellent verbal and written communication with attention to detail.
• Experience with safeguarding and working in an educational setting.

Responsibilities

• Review and respond to student-centred concerns throughout the day, gathering incident evidence and providing tailored support.
• Maintain a visible pastoral presence and assist in rotas to support positive classroom environments.
• Communicate with parents, carers and external agencies to support student wellbeing and liaise with attendance and safeguarding teams.
• Keep confidential records, attend intervention meetings and support pastoral process improvements.

Skills

Maths

English

IT skills

Communication skills

Relationship building

Safeguarding knowledge

First Aid

Education

GCSEs including Maths & English

Tools

Database proficiency

General software proficiency

Job description

# Pastoral Support OfficerEmployer: The King Alfred SchoolLocation: Highbridge, SomersetContract Type: PermanentHours: Full Time, Term TimeSalary: PATH 6. £29,524 FTE, £25,003 proratedPosted: 9th October 2026Expires: 18th October 2026 09:00 AMStart Date: As Soon As PossibleJob ID: 1579007* Share :* Print**Job title:** Pastoral Support Officer**Salary**: PATH 6. £29,524 FTE, £25,003 prorated**Hours**: 37 hours per week**Working weeks**: Term time only + 2 INSET**Contract type:** Permanent**About the role**As a Pastoral Support Officer at The King Alfred School, you will play a vital role in supporting our pastoral leads and Heads of Year to foster a positive, safe and inclusive learning environment. Serving as a visible point of contact across the school, you will directly support student behaviour, attendance and overall wellbeing.**Your daily responsibilities will include:*** Reviewing and responding to student-centred concerns throughout the school day, gathering incident evidence and delivering tailored support for vulnerable students under lead staff guidance.* Maintaining a supportive, visible presence during social times and participating in daily support rotas to assist teaching colleagues in managing positive classroom environments.* Communicating effectively with parents, carers, and external agencies to ensure positive student outcomes and wellbeing, as well as collaborating with attendance and safeguarding teams.* Maintaining accurate, confidential records and logs, attending key intervention meetings and assisting in the continuous enhancement of pastoral processes.**About you**We are looking for a dedicated, empathetic and organised individual who is passionate about supporting young people to thrive.**To be successful in this role, you will have:*** A good standard of education (including Maths and English),Strong IT proficiency in databases and general software.* Excellent verbal and written communication skills with high attention to detail, alongside the ability to build strong, positive relationships with pupils, parents, staff and third parties.* Confidence in handling fast-paced, emotive situations, managing conflict constructively and remaining calm, resilient and patient under pressure.* Experience working in a busy, varied environment, with a proactive attitude toward managing student behaviour and supporting vulnerable groups.* Up-to-date knowledge of safeguarding and child protection legislation, high professional standards, strict adherence to confidentiality and a commitment to acting as a positive role model for students.* a First Aid qualification would be desirable, or a willingness to work towards it.**About us**At The King Alfred School, we are proud to provide a first-class education in a safe, happy and caring environment where every child is supported to reach their full potential. Our Somerset location offers strong transport links across Somerset and North Somerset, connecting our vibrant school community.We foster an ethos built on kindness, ambition, resilience and mutual respect, which is reflected in our broad and balanced curriculum and high standards of student conduct. We feature a thriving Sixth Form centre, a dedicated Community Council and student leadership team, the student-led Jill Dando News Centre and a strong track record of active involvement in our local community.**We can offer you:*** Happy, engaging students* A supportive trust and school community* Strong collaboration across the trust family of schools and access to a centralised team of specialists across all areas of school operations* A commitment to high‐quality CPD, with dedicated time and budget for your development* A values‐driven ethos where diversity, equity and inclusion are lived every day* Recognition of continuous service (modification order) to protect employment rights and entitlements* Local Government Pension Scheme with generous employer contributions and death‐in‐service cover* Access to a fully funded healthcare scheme for all employees and their dependants* Occupational sick pay to support you during illness or unexpected emergencies* Family‐friendly leave packages to help maintain a healthy work–life balanceIn order to apply for this role please complete an application form by 9am, 18th October. Interviews are expected to take place on Friday 23rd October. Please let us know if you require any adjustments as part of the process.