Pastoral Support Officer NEW

Castle School Education Trust; Highbridge; Hybrid; GBP 26,000 - 32,000; Full time

Job summary

The King Alfred School in Highbridge, Somerset is seeking a dedicated Pastoral Support Officer to help foster a safe, inclusive learning environment. You will be a visible point of contact, supporting behaviour, attendance and overall student wellbeing under lead staff guidance.

You will maintain confidential records, liaise with parents and external agencies, and participate in safeguarding processes while contributing to positive classroom environments and proactive pastoral support.

Qualifications

• A good standard of education (including Maths and English).
• Strong IT proficiency in databases and general software.
• Excellent verbal and written communication skills with high attention to detail, alongside the ability to build strong, positive relationships with pupils, parents, staff and third parties.
• Confidence in handling fast-paced, emotive situations, managing conflict constructively and remaining calm, resilient and patient under pressure.
• Experience working in a busy, varied environment, with a proactive attitude toward managing student behaviour and supporting vulnerable groups.
• Up-to-date knowledge of safeguarding and child protection legislation, high professional standards, strict adherence to confidentiality and a commitment to acting as a positive role model for students.
• First Aid qualification would be desirable, or a willingness to work towards it.

Responsibilities

• Reviewing and responding to student-centred concerns throughout the school day, gathering incident evidence and delivering tailored support for vulnerable students under lead staff guidance.
• Maintaining a supportive, visible presence during social times and participating in daily support rotas to assist teaching colleagues in managing positive classroom environments.
• Communicating effectively with parents, carers, and external agencies to ensure positive student outcomes and wellbeing, as well as collaborating with attendance and safeguarding teams.
• Maintaining accurate, confidential records and logs, attending key intervention meetings and assisting in the continuous enhancement of pastoral processes.

Skills

Strong IT skills

Excellent communication

Safeguarding knowledge

Conflict management

First Aid (desirable)

Education

Good standard of education (Maths & English)

Tools

Databases

Office software

Job description

# Pastoral Support OfficerEmployer: The King Alfred SchoolLocation: Highbridge, SomersetContract Type: PermanentHours: Full Time, Term TimeSalary: PATH 6. £29,524 FTE, £25,003 proratedPosted: 9th October 2026Expires: 18th October 2026 09:00 AMStart Date: As Soon As PossibleJob ID: 1579007* Share :* Print**Job title:** Pastoral Support Officer**Salary**: PATH 6. £29,524 FTE, £25,003 prorated**Hours**: 37 hours per week**Working weeks**: Term time only + 2 INSET**Contract type:** Permanent**About the role**As a Pastoral Support Officer at The King Alfred School, you will play a vital role in supporting our pastoral leads and Heads of Year to foster a positive, safe and inclusive learning environment. Serving as a visible point of contact across the school, you will directly support student behaviour, attendance and overall wellbeing.**Your daily responsibilities will include:*** Reviewing and responding to student-centred concerns throughout the school day, gathering incident evidence and delivering tailored support for vulnerable students under lead staff guidance.* Maintaining a supportive, visible presence during social times and participating in daily support rotas to assist teaching colleagues in managing positive classroom environments.* Communicating effectively with parents, carers, and external agencies to ensure positive student outcomes and wellbeing, as well as collaborating with attendance and safeguarding teams.* Maintaining accurate, confidential records and logs, attending key intervention meetings and assisting in the continuous enhancement of pastoral processes.**About you**We are looking for a dedicated, empathetic and organised individual who is passionate about supporting young people to thrive.**To be successful in this role, you will have:*** A good standard of education (including Maths and English),Strong IT proficiency in databases and general software.* Excellent verbal and written communication skills with high attention to detail, alongside the ability to build strong, positive relationships with pupils, parents, staff and third parties.* Confidence in handling fast-paced, emotive situations, managing conflict constructively and remaining calm, resilient and patient under pressure.* Experience working in a busy, varied environment, with a proactive attitude toward managing student behaviour and supporting vulnerable groups.* Up-to-date knowledge of safeguarding and child protection legislation, high professional standards, strict adherence to confidentiality and a commitment to acting as a positive role model for students.* a First Aid qualification would be desirable, or a willingness to work towards it.**About us**At The King Alfred School, we are proud to provide a first-class education in a safe, happy and caring environment where every child is supported to reach their full potential. Our Somerset location offers strong transport links across Somerset and North Somerset, connecting our vibrant school community.We foster an ethos built on kindness, ambition, resilience and mutual respect, which is reflected in our broad and balanced curriculum and high standards of student conduct. We feature a thriving Sixth Form centre, a dedicated Community Council and student leadership team, the student-led Jill Dando News Centre and a strong track record of active involvement in our local community.**We can offer you:*** Happy, engaging students* A supportive trust and school community* Strong collaboration across the trust family of schools and access to a centralised team of specialists across all areas of school operations* A commitment to high‐quality CPD, with dedicated time and budget for your development* A values‐driven ethos where diversity, equity and inclusion are lived every day* Recognition of continuous service (modification order) to protect employment rights and entitlements* Local Government Pension Scheme with generous employer contributions and death‐in‐service cover* Access to a fully funded healthcare scheme for all employees and their dependants* Occupational sick pay to support you during illness or unexpected emergencies* Family‐friendly leave packages to help maintain a healthy work–life balanceIn order to apply for this role please complete an application form by 9am, 18th October. Interviews are expected to take place on Friday 23rd October. Please let us know if you require any adjustments as part of the process.Further details and additional information about our school may be viewed on our website. If you would like to have an informal chat about this role, please contact us to arrange that.Please know that depending on the number of applications received we may decide to close the advert early. If you do not hear from us by a week after the closing date then please assume that you have not been shortlisted for an interview. If you have previously applied for this role there is no requirement to apply again, all applications will be reviewed. We wish you all the best in your future and ask that you join our E-Teach Talent Pool so as to keep up to date with all of our latest current opportunities.*Join us in Providing a Great Education for Every Child**Pathway Trust is committed to equal opportunities and encourages applicants from all backgrounds and communities, as we recognise the importance and benefit this has for our pupils.*### AttachmentsPathway Recruitment Pack (1)Pastoral Support Officer JD (2)### Safeguarding Statement:Pathway Trust is committed to safeguarding and promoting the welfare of children and young people. All roles across the trust have a varying level of responsibility for ensuring safeguarding practice, with some roles holding significant responsibility and involving working with children on a daily basis in regulated activity. Regardless of the level of responsibility and involvement in each role, we expect all staff, visiting professionals and volunteers to share this commitment.This post is exempt from the Rehabilitation of Offenders Act (ROA) 1974. Successful candidates will be required to provide a disclosure of any unspent convictions and cautions, as well as any spent convictions or cautions that are not \"protected\" (i.e., filtered) under the Amendments to the Exceptions Order 1975 (2013 and 2020). All appointments are subject to a comprehensive pre-employment checking process. This includes an Enhanced DBS check (including a Children’s Barred List check), satisfactory references, medical fitness, Right to Work in the UK, and where applicable, a prohibition from teaching/management check. In line with KCSIE guidance, we will also conduct online searches on all shortlisted candidates.Our full Recruitment and Selection policy is available on our website.