Pastoral Support and Administrator Apprentice

Coast and Vale Learning Trust; Birmingham; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Cycle to Work

Pension scheme (LGPS or TPS)

31 days annual leave

Job summary

E-ACT Heartlands Academy in Birmingham is seeking an Apprentice - Pastoral and Administrator Support on a maternity cover to assist with attendance, wellbeing and engagement, while providing administrative support to the pastoral team.

You will maintain records, monitor attendance, support interventions, build positive relationships with students and families, and work 32.5 hours per week across 39 weeks.

Qualifications

• GCSE Grade 4/C or above (or equivalent) in English and Maths.
• Commitment to completing a relevant apprenticeship qualification.
• Experience of working as part of a team.
• Experience of using Microsoft Office packages.
• Strong organisational and administrative skills.

Responsibilities

• Provide administrative support to the pastoral team, maintaining accurate records relating to attendance, behaviour, safeguarding and student welfare.
• Assist with monitoring attendance and punctuality, producing reports and supporting follow-up communication with families.
• Support students within pastoral areas, helping to promote positive behaviour, wellbeing and engagement in learning.
• Assist with the organisation and delivery of student interventions, mentoring programmes and pastoral initiatives.
• Build positive and professional relationships with students, parents/carers and staff.

Skills

GCSE English & Maths

Apprenticeship commitment

Teamwork

MS Office

Organisational skills

Tools

Microsoft Office

Job description

Job Title: Apprentice Pastoral and Administrator Support

E-ACT Heartlands Academy | A Place to Empower Dreams

At E-ACT Heartlands Academy we are dedicated to going above and beyond, creating a culture of academic excellence that transforms individuals into well-rounded citizens and future leaders. E-ACT Heartlands Academy strives to be more than a school; it's a place where dreams take flight. Our mission is to provide a nurturing environment that empowers students to dream big, fostering a sense of purpose that extends beyond the classroom.

Our academy is not just about imparting knowledge; it's about fostering a transformative experience that prepares students for a lifetime of success.

Feeling inspired? Take a look here: https://heartlandsacademy.e-act.org.uk

Want to make a difference to young people?

Are you ready to embark on a rewarding journey within an educational community that values diversity, encourages collaboration, and celebrates excellence?

We are looking for an Apprentice - This maternity cover role will provide pastoral and welfare support to students, helping with attendance, behaviour, wellbeing and engagement, alongside administrative support for the pastoral team, record keeping and communication with students, families and colleagues.

Key responsibilities:

• Provide administrative support to the pastoral team, maintaining accurate records relating to attendance, behaviour, safeguarding and student welfare.
• Assist with monitoring attendance and punctuality, producing reports and supporting follow-up communication with families.
• Support students within pastoral areas, helping to promote positive behaviour, wellbeing and engagement in learning.
• Assist with the organisation and delivery of student interventions, mentoring programmes and pastoral initiatives.
• Build positive and professional relationships with students, parents/carers and staff.

Pay range:

Apprentice Rate 1: £11,923.86 (FTE: £15,434.33)

32.5 hours per week, 39 weeks per year

Fixed Term for the duration of the course

Qualifications and Skills:

• GCSE Grade 4/C or above (or equivalent) in English and Maths.
• Commitment to completing a relevant apprenticeship qualification.
• Experience of working as part of a team.
• Experience of using Microsoft Office packages.
• Strong organisational and administrative skills.

What are we about?

Join a trust that is going places!

At E-ACT, we believe every child deserves opportunity. Our ‘Opening Minds, Opening Doors’ strategy breaks down barriers and builds pathways to success; driven by purposeful leadership, collaboration, and innovation. We champion diversity, encourage a people-first culture, and ensure every voice is heard.

We are proud to lead system-wide change both locally and national - providing sector-wide support while transforming futures. Our achievements are recognised through winning MAT of the Year 2023 at the MAT Excellence Awards and National School Awards, and also the TES Trust Leadership Award 2024. E-ACT is recognised for shaping bold educational outcomes. Most recently, two of our Birmingham academies were selected by the Department for Education as RISE Regional Hubs, in recognition of their outstanding work on inclusion and behaviour, a testament to the impact of our people‑first culture and relentless drive for excellence.

With 37 academies and over 25,000 pupils, our dedicated staff make excellence possible. We prioritise wellbeing, tackle workload, and continuously raise the bar. We don’t just educate, we inspire ambition and empower every child to thrive.

Want to be a part of something extraordinary? Find out more at www.e-act.org.uk

Benefits:

Financial and Lifestyle

We offer a strong financial package including access to defined benefit pension schemes (LGPS or TPS), life cover at three times pensionable pay, and 31 days of annual leave for year‑round employees. Staff can also benefit from the Cycle to Work scheme, promoting healthy and sustainable commuting.

Professional Growth and Development

We invest heavily in staff development through tailored INSET days and high‑quality CPD opportunities. Teaching staff benefit from automatic TLR progression, a structured 9‑point pay scale (M1 to UPS3), and full TLR payments for part‑time colleagues fulfilling full responsibilities.

Culture and Wellbeing

Our people‑first culture values every colleague. We support wellbeing through the Wisdom app and a free Employee Assistance Programme offering counselling and financial advice. Collaboration is at the heart of our Trust, encouraging shared learning and collective success.

Please look at our 'Work for Us' page and Recruitment Pack for more information.

E-ACT is committed to safeguarding and promoting the welfare of young people and vulnerable adults, and all appointments are subject to enhanced Disclosure & Barring Service (DBS) checks and satisfactory references. E-ACT is also committed to promoting equality, challenging discrimination and developing community cohesion. We welcome applications from all sections of the community.