Pastoral & Admin Apprentice — Student Support

E-ACT Heartlands Academy; Saltley; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Defined benefit pension

Cycle to Work scheme

31 days annual leave

Employee Assistance Programme (wellbe)

Job summary

Apprentice Pastoral and Administrator Support at E-ACT Heartlands Academy provides administrative support to the pastoral team, manages attendance and welfare records, and assists with student interventions. The role promotes positive behaviour, wellbeing and engagement in learning, while building strong relationships with students, families and staff.

The position is a fixed-term apprenticeship with 32.5 hours per week across 39 weeks per year, aimed at supporting the pastoral team and

Qualifications

• GCSE Grade 4/C or above (or equivalent) in English and Maths.
• Commitment to completing a relevant apprenticeship qualification.
• Experience of working as part of a team.
• Experience of using Microsoft Office packages.
• Strong organisational and administrative skills.

Responsibilities

• Provide administrative support to the pastoral team, maintaining accurate records relating to attendance, behaviour, safeguarding and student welfare.
• Assist with monitoring attendance and punctuality, producing reports and supporting follow-up communication with families.
• Support students within pastoral areas, helping to promote positive behaviour, wellbeing and engagement in learning.
• Assist with the organisation and delivery of student interventions, mentoring programmes and pastoral initiatives.
• Build positive and professional relationships with students, parents/carers and staff.

Skills

GCSE English/Maths

Teamwork

Organisational skills

Tools

Microsoft Office

Job description

Apprentice Pastoral and Administrator Support at E-ACT Heartlands Academy provides administrative support to the pastoral team, manages attendance and welfare records, and assists with student interventions. The role promotes positive behaviour, wellbeing and engagement in learning, while building strong relationships with students, families and staff.

The position is a fixed-term apprenticeship with 32.5 hours per week across 39 weeks per year, aimed at supporting the pastoral team and