Passenger Assistant — Term-Time, Zero-Hours

London Hire Ltd; Greater London; On-site; GBP 19,000 - 22,000; Part time

Benefits offered by this job

Zero hours

Term-time only

Overtime available

Pro-rata pay

Employee Assurance Programme

Pension after 3 months

Job summary

London Hire Ltd is seeking a Passenger Assistant (Zero Hours) in Wandsworth to support bus operations. The role focuses on passenger safety, assistance during boarding/alighting, and monitoring passengers during transit.

You will work on a split-shift basis with no fixed hours, primarily in term-time or school-term transport settings. Zero hours role offering pro-rata earnings, potential overtime, and a pension scheme after three months.

Qualifications

• Understanding of disabilities and how to assist service users.
• Patient and level-headed attitude when assisting passengers.

Responsibilities

• Assist the driver to ensure passenger safety and comfort.
• Assist boarding and alighting, including passengers with disabilities, per Health and Safety rules.
• Monitor and supervise passengers during transit and welfare on board.
• Operate passenger lift or related equipment when required.
• Ensure wheelchairs are correctly located and secured with appropriate equipment.
• Secure wheelchairs with full lap and diagonal belts or other securing equipment.
• Communicate with passengers in a patient, informative, non-patronising manner.
• Report late running and incidents per depot processes.
• Ensure the vehicle is secure while in use.
• Ensure communication equipment is used correctly for safe, smooth service.

Skills

Disability awareness

Patience

Teamwork

Communication

Attention to detail

Job description

London Hire Ltd is seeking a Passenger Assistant (Zero Hours) in Wandsworth to support bus operations. The role focuses on passenger safety, assistance during boarding/alighting, and monitoring passengers during transit.

You will work on a split-shift basis with no fixed hours, primarily in term-time or school-term transport settings. Zero hours role offering pro-rata earnings, potential overtime, and a pension scheme after three months.