Parts Telesales Advisor - Trade & Retail (Exeter)

Kream Motor Recruitment; Exeter; Vor Ort; GBP 29.000 - 32.000; Vollzeit

Benefits dieser Stelle

30 days annual leave incl. bank hols +

Birthday day off

Motoring discounts on MOTs, servicing,

Cycle to Work scheme

Manufacturer-specific training

Zusammenfassung

Kream Motor Recruitment is seeking a Parts Telesales Advisor for a busy multi-franchised, privately-owned dealer group based at Matford Way, Exeter. You will handle inbound calls, lookup parts in multiple Electronic Parts Catalogues, quote availability and pricing to trade and retail customers, and manage emails from a shared mailbox.

The role offers a base salary of £28,750 with OTE up to £32,350 and a permanent, on-site contract.

Qualifikationen

• Experience in motor trade parts is advantageous but not essential.
• Good level of computer literacy.
• Experience using CDK Drive (Kerridge) is advantageous.

Aufgaben

• Answer incoming calls in a busy call centre.
• Lookup parts across multiple Electronic Parts Catalogues and advise customers on price and availability.
• Respond to emails from a shared mailbox in a professional manner.
• Offer existing customers at least one product from promotions when they call.
• Record customer concerns and report to the Parts Manager.
• Record lost sales in the database.

Tools

CDK Drive (Kerridge)

Jobbeschreibung

Kream Motor Recruitment is seeking a Parts Telesales Advisor for a busy multi-franchised, privately-owned dealer group based at Matford Way, Exeter. You will handle inbound calls, lookup parts in multiple Electronic Parts Catalogues, quote availability and pricing to trade and retail customers, and manage emails from a shared mailbox.

The role offers a base salary of £28,750 with OTE up to £32,350 and a permanent, on-site contract.