Parts Sales Executive - Slough

TieTalent; Slough; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the automotive industry seeks a motivated Sales Executive to join their team in Slough. The role involves achieving sales targets, building customer relationships, and providing excellent service. Ideal candidates will have a proven sales track record and a passion for the automotive sector.

Qualifications

• Proven track record in building strong relationships and achieving sales targets.
• Experience in fast-paced and/or telesales environments.

Responsibilities

• Working with the Sales Manager to deliver business plan and sales objectives.
• Building strong relationships with customers through regular contact.
• Providing high-level customer service and expert advice.

Skills

Communication

Customer Service

Relationship Building

Attention to Detail

Tools

MS Excel

Job description

TPS provides independent garages and bodyshops with high-quality Genuine Parts and products necessary to service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group, which includes Audi, SEAT, ŠKODA, Volkswagen passenger cars, and Commercial Vehicles. It is a national network of TPS Centres supported by a 1,500-strong workforce and a management team committed to fostering a motivating, inclusive workplace that recognizes and rewards employees, encouraging ongoing learning and development.

About the Role

What will you be doing?

1. Working with the Sales Manager and team to deliver the business plan and sales objectives of the Centre.
2. Achieving personal KPIs and revenue targets with target customers.
3. Accurately identifying parts to meet customer requirements.
4. Utilising all product promotions effectively to meet specific targets.
5. Identifying and leveraging potential sales opportunities within the customer base.
6. Maintaining product knowledge and awareness of competitor activity.
7. Building strong relationships with customers through regular contact via phone and face-to-face visits.
8. Providing high-level customer service by understanding requirements, responding to requests, processing orders, and offering expert advice.
9. Providing timely communication regarding credit status.
10. Supporting the TPS Centre team to ensure good working relationships and excellent customer service.
11. Collaborating with the Sales Manager and team to achieve sales targets.
12. Handling incoming calls and customer inquiries within KPIs, using the approved greeting.
13. Ensuring proper and accurate use of all systems for searching and ordering parts.
14. Completing all documentation accurately and promptly.
15. Managing cash and credit card transactions in line with TPS Guidelines.

Requirements

What are we looking for?

1. A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment.
2. Confident and capable communicator with experience in fast-paced and/or telesales environments.
3. Passion for delivering excellent customer service.
4. Excellent verbal and written communication skills to build relationships with key stakeholders.
5. A team player with the drive to meet individual and sales targets weekly and monthly.
6. Strong attention to detail and accurate record-keeping.
7. IT literate, preferably with good knowledge of MS Excel.
8. A passion for the automotive industry.