Parts Operations Supervisor – Auto Dealership Lead

Perfect Placement UK Ltd; Crawley; On-site; GBP 34,000 - 41,000; Full time

Benefits offered by this job

Salary up to £37,583 per annum

Manufacturer training programmes

Birthday off

EV salary sacrifice

Cycle-to-work scheme

Staff discounts

Career progression

Staff development

Job summary

Perfect Placement UK Ltd. is seeking a Parts Supervisor for a well-established automotive dealership in Crawley, West Sussex. The role focuses on leading the Parts team, overseeing stock control, and ensuring efficient supply to minimise vehicle downtime.

The ideal candidate will have proven supervisory experience in a motor dealership, strong IT literacy (Kerridge/Keyloop preferred), and excellent communication and customer service skills. A full UK driving licence is essential.

Qualifications

• Proven experience as a Parts Supervisor or similar role in a motor dealership environment.
• Strong knowledge of parts ordering, stock control and inventory management.
• Excellent communication and customer service skills.
• Commercial awareness and ability to support departmental performance.

Responsibilities

• Lead and motivate the Parts team to deliver excellent service and operational efficiency.
• Manage daily Parts Department operations to ensure swift parts supply and minimise downtime.
• Oversee procurement, stock management and stock control to maintain optimal levels.
• Process stock receipts and returns in line with company standards.
• Build strong relationships with workshop, sales and service to improve workflow.
• Monitor performance and implement strategies to improve profitability and service quality.
• Support recruitment, onboarding and ongoing training of team members.
• Ensure health and safety standards and maintain housekeeping.
• Handle customer inquiries professionally and resolve issues promptly.

Skills

Parts supervision

Team leadership

Inventory management

Customer service

Communication

IT skills

Tools

Kerridge/Keyloop

Job description

Perfect Placement UK Ltd. is seeking a Parts Supervisor for a well-established automotive dealership in Crawley, West Sussex. The role focuses on leading the Parts team, overseeing stock control, and ensuring efficient supply to minimise vehicle downtime.

The ideal candidate will have proven supervisory experience in a motor dealership, strong IT literacy (Kerridge/Keyloop preferred), and excellent communication and customer service skills. A full UK driving licence is essential.