Parts Department Lead – Career Growth & Training

Perfect Placement UK Ltd; Eardisley; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

30 days' annual leave

Pension scheme

On-site parking

In-house training

Career progression

Weekdays only

Job summary

Perfect Placement UK Ltd is seeking an experienced Vehicle Parts Manager for a franchise-approved commercial vehicle dealership in Herefordshire. You will lead the parts team, drive sales, ensure excellent customer service and maintain stock and records to ISO standards.

Working Monday to Friday, 7:30am–4:30pm, you will mentor the Parts Apprentice, liaise with customers, and help the branch hit its targets while upholding health and safety and quality procedures.

Qualifications

• Recent or current experience in a similar automotive business
• Ambition to progress from a Parts Advisor
• Commercial vehicle parts experience advantageous
• IT literacy and experience using an electronic parts catalogue
• Methodical, organised and reliable
• Strong customer service, sales and communication skills
• Friendly, professional manner and team player
• Commitment to achieving departmental targets and maintaining service standards

Responsibilities

• Process parts enquiries with accurate identification and product information.
• Promote parts sales in line with upselling guidelines.
• Manage parts sales to hit branch targets.
• Oversee stock room duties and maintain accurate records.
• Liaise with customers, answer queries and provide progress updates.
• Maintain Parts Department standards and ISO 9001 compliance.
• Ensure CSI, UTP and 5S targets are met.
• Attend relevant training courses as required.
• Mentor and support the Parts Apprentice.
• Maintain health and safety, accuracy and efficiency.
• Support the company's commercial interests while enhancing its reputation.

Skills

Customer service

Sales

Communication

Teamwork

Organization

IT literacy

Tools

Electronic parts catalogue

Job description

Perfect Placement UK Ltd is seeking an experienced Vehicle Parts Manager for a franchise-approved commercial vehicle dealership in Herefordshire. You will lead the parts team, drive sales, ensure excellent customer service and maintain stock and records to ISO standards.

Working Monday to Friday, 7:30am–4:30pm, you will mentor the Parts Apprentice, liaise with customers, and help the branch hit its targets while upholding health and safety and quality procedures.