Parts Manager

Perfect Placement UK Ltd; East Midlands; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

30 days annual leave (incl. bank hols)

On-site parking

In-house training provided

Career progression

Job summary

Perfect Placement UK Ltd is seeking an experienced Vehicle Parts Manager for a franchise-approved commercial vehicle dealership in Herefordshire. The role reports to the Director within a supportive aftersales team, delivering excellent parts sales and customer service.

The position offers a starting salary up to £38,000 per annum, 30 days’ annual leave including bank holidays, on-site parking, and in-house training. Mon-Fri 7:30am–4:30pm with long-term career development.

Qualifications

• Recent or current experience in automotive parts.
• Experience as Parts Advisor acceptable for progression.
• IT literacy and experience using an electronic parts catalogue.
• Methodical, organised and reliable approach.
• Strong customer service, sales and communication skills.
• Friendly, professional manner and the ability to work effectively within a team.
• Commitment to achieving departmental targets and maintaining excellent service standards.
• Willingness to undertake training as required.

Responsibilities

• Process parts enquiries with accurate identification and product information.
• Promote parts sales in line with upselling guidelines.
• Manage parts sales to meet branch targets.
• Oversee stock room duties and maintain accurate records.
• Liaise with customers and provide progress updates.
• Maintain Parts Department standards and ISO 9001 compliance.
• Ensure CSI, UTP and 5S targets are met.
• Attend training courses as required.
• Mentor the Parts Apprentice.
• Maintain high standards of health and safety, accuracy and efficiency.
• Support the company’s commercial interests and reputation.

Skills

Customer service

Sales

Communication

Teamwork

IT literacy

Parts catalogue usage

Tools

Electronic parts catalogue

Job description

We are seeking an experienced Vehicle Parts Manager to join our franchise-approved commercial vehicle dealership in Herefordshire.

As our Vehicle Parts Manager, you will report to the Director and work within a supportive aftersales team, delivering excellent parts sales, customer service and operational support.

Starting salary of up to £38,000 per annum, subject to experience. - 30 days’ annual leave, including bank holidays.

On-site parking.

Necessary in-house training provided.

Excellent career prospects with a long-established local business.

Monday to Friday working hours, 7:30am to 4:30pm.

This Vehicle Parts Manager opportunity offers long-term professional development.

Duties:

The Vehicle Parts Manager will process parts enquiries, providing accurate identification and product information.

Promote parts sales in line with customer upselling guidelines.

Manage parts sales to achieve branch targets.

Oversee stock room duties and maintain accurate records.

Liaise with customers, respond to queries and provide progress updates.

Maintain Parts Department standards and comply with ISO 9001 requirements.

Ensure compliance with CSI, UTP and 5S programme targets.

Attend relevant training courses as required.

Mentor and support the Parts Apprentice.

Maintain high standards of health and safety, accuracy and efficiency.

Support the company’s commercial interests while enhancing its reputation.

Requirements:

To succeed as a Vehicle Parts Manager, you will have recent or current experience in a similar automotive business, or significant experience as a Parts Advisor with the ambition to progress.

Commercial vehicle parts experience would be advantageous but is not essential.

IT literacy and experience using an electronic parts catalogue.

A methodical, organised and reliable approach.

Strong customer service, sales and communication skills.

A friendly, professional manner and the ability to work effectively within a team.

This position requires a commitment to achieving departmental targets and maintaining excellent service standards.

If you are an experienced Vehicle Parts Manager seeking career progression within a forward-thinking commercial vehicle dealership, we would welcome your application.