Parts Centre Supervisor – Lead Ops & Sales Growth

Perfect Placement UK Ltd; Worle; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Company van provided

28 days annual leave + day off for BH

Workplace pension

Bonus £300-£400/month

Internal benefits access

Job summary

Perfect Placement UK Ltd on behalf of its Weston-super-Mare-based client, a leading independent automotive parts retailer, is seeking an experienced Assistant Parts Centre Manager to drive daily branch operations and sales growth.

You will manage a team of around 10, develop customer relationships, handle high-volume calls, and work with internal teams to improve margins. Candidates should have recent automotive parts or telesales supervisory experience and a full UK driving licence.

Qualifications

• Recent or current experience within automotive trade parts, telesales, or a similar supervisory/management role.
• Live within reasonable commuting distance to Weston-super-Mare.
• Full UK driving licence is essential.

Responsibilities

• Oversee daily operations of the branch, managing a team of approximately 10 staff including Parts Sales Advisors, Drivers, and Warehouse Operatives.
• Develop and maintain strong customer relationships, focusing on sales growth, margin improvements, and delivering exceptional service.
• Handle high volume inbound and outbound calls, ensuring proactive engagement with customers.
• Collaborate effectively with internal teams to meet customer requirements and enhance product knowledge.
• Use business data to identify growth opportunities within different customer segments and product categories.
• Support the Centre Manager in achieving operational targets and ensure team performance standards are maintained.

Skills

Leadership

Customer service

Telesales

Team management

Sales growth

Data analysis

Job description

Perfect Placement UK Ltd on behalf of its Weston-super-Mare-based client, a leading independent automotive parts retailer, is seeking an experienced Assistant Parts Centre Manager to drive daily branch operations and sales growth.

You will manage a team of around 10, develop customer relationships, handle high-volume calls, and work with internal teams to improve margins. Candidates should have recent automotive parts or telesales supervisory experience and a full UK driving licence.