Parts Centre Manager

Perfect Placement UK Ltd; Gorsgoch; Sur place; GBP 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Salary negotiable

Bonus up to £300/mo

Enhanced holiday

Pension scheme

Company van

Career progression

Established business

Sat mornings rota

Résumé du poste

Perfect Placement UK Ltd is seeking an experienced Parts Centre Manager to lead the Cross Hands branch of a busy automotive parts factor business with nearly 40 sites nationwide. This role offers a negotiable salary, a clear path for progression, and the chance to drive service levels and margins.

You will lead the sales front line, manage trade accounts, build strong customer relationships, handle high call volumes, and work closely with other branches to deliver exceptional customer outcomes.

Qualifications

• Recent/current experience in automotive vehicle parts sector.
• Experience in trade parts, telesales or similar customer-focused automotive environment.
• Previous experience as Parts Centre Manager / Parts Manager / Senior Parts Advisor advantageous.
• Strong sales, account management and customer service skills.
• Confident communication and frequent telephone contact.
• A full UK driving licence.
• Should live within a reasonable commuting distance of Cross Hands.
• Organised, commercially aware and capable of leading a busy team.

Responsabilités

• Lead and support the sales team while remaining active on the front line.
• Manage existing trade accounts and identify new business opportunities.
• Build strong customer relationships to increase sales, improve margins and deliver excellent service.
• Handle a high volume of inbound and outbound calls.
• Complete customer callbacks promptly and efficiently.
• Work collaboratively with all branch departments to meet customer requirements.
• Liaise with internal teams to develop product knowledge and anticipate customer needs.
• Use business data to identify opportunities across customer groups and product categories.
• Report directly to the Area Manager and contribute to the continued success of the branch.
• You’ll play a key role in delivering branch performance and customer satisfaction.

Connaissances

Sales ability

Account management

Customer service

Communication

Leadership

Organisation

Description du poste

We are seeking an experienced Parts Centre Manager to lead a busy Cross Hands branch for our successful automotive parts factor business, which operates nearly 40 sites across the UK. This is an excellent opportunity for an ambitious Parts Centre Manager to join a supportive team following an internal promotion.

Benefits

• Fully negotiable basic salary, dependent on experience.
• Performance-related bonus of up to £300 per month.
• Enhanced holiday allowance.
• Workplace pension scheme.
• Company van provided, with no fuel costs for travel to and from work.
• Internal progression and development opportunities.
• Opportunity to join a large, established and growing business.
• Monday to Friday working hours, 08:00 or 08:30 to 17:00 or 17:30, with one in two Saturday mornings from 08:30 to 17:00.

Duties

• Lead and support the sales team while remaining active on the front line.
• Manage existing trade accounts and identify new business opportunities.
• Build strong customer relationships to increase sales, improve margins and deliver excellent service.
• Handle a high volume of inbound and outbound calls.
• Complete customer callbacks promptly and efficiently.
• Work collaboratively with all branch departments to meet customer requirements.
• Liaise with internal teams to develop product knowledge and anticipate customer needs.
• Use business data to identify opportunities across customer groups and product categories.
• As Parts Centre Manager, report directly to the Area Manager and contribute to the continued success of the branch.
• You’llplay a key role in delivering branch performance and customer satisfaction.

Requirements

• Recent or current experience within the automotive vehicle parts sector.
• Experience in trade parts, telesales or a similar customer-focused automotive environment.
• Previous experience as a Parts Centre Manager, Parts Manager or Senior Parts Advisor would be advantageous.
• Strong sales, account management and customer service skills.
• Confident communication skills and the ability to handle frequent telephone contact.
• A full UK driving licence.
• Should live within a reasonable commuting distance of Cross Hands.
• To succeed as a Parts Centre Manager, you must be organised, commercially aware and capable of leading a busy team.

This Parts Centre Manager position offers a negotiable salary, attractive benefits and genuine career progression within a growing automotive parts business.