Parts Advisor – Stock & Customer Service Pro

Arnold Clark Group; Newcastle upon Tyne; On-site; GBP 41,000 - 44,000; Full time

Benefits offered by this job

OTE £42,500

33 days holiday

Retail discounts

Private healthcare

GP access

Pension

Maternity/paternity

Training & progression

Job summary

Arnold Clark Group in Newcastle is seeking a Parts Advisor for our OMODA/JAECOO branch. No prior parts experience is required as full training is provided, and you will help keep the workshop stocked and assist customers throughout their vehicle journey.

You will work full-time, with Monday to Friday 8:00–17:30 and Saturdays 8:00–12:00 as stated. If you enjoy helping customers and are comfortable using computers, this role offers a clear path to training and progression with a generous benefits

Qualifications

• Experience in customer service or retail helps.
• Stock management and inventory handling experience is beneficial.
• Comfort with computers and systems; training will be provided.

Responsibilities

• Identify parts required for vehicles and check stock.
• Order parts from internal and external sources.
• Pick and pack parts and communicate with workshop.
• Provide fast and accurate service to customers.
• Process invoicing and review digital communications.

Skills

Customer service

Stock management

Team player

Communicator

Computer literacy

Job description

Arnold Clark Group in Newcastle is seeking a Parts Advisor for our OMODA/JAECOO branch. No prior parts experience is required as full training is provided, and you will help keep the workshop stocked and assist customers throughout their vehicle journey.

You will work full-time, with Monday to Friday 8:00–17:30 and Saturdays 8:00–12:00 as stated. If you enjoy helping customers and are comfortable using computers, this role offers a clear path to training and progression with a generous benefits