Parts Advisor — Training, Stock Control & Customer Care

Arnold Clark; Stoke-on-Trent; On-site; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Pension scheme

Private healthcare

GP access 24/7 per Simplyhealth

33 days holiday entitlement

Retail discounts

Maternity/Paternity packages

Training and progression

Job summary

Arnold Clark is seeking a Parts Advisor at our Stoke-on-Trent Vauxhall/Peugeot branch. You don't need prior parts experience; full training will be provided, with a focus on stock accuracy, customer service, and working with the workshop to keep vehicles on schedule.

The role offers a competitive OTE (£42,500), full-time hours Mon-Fri 8am-5:30pm with alternate Saturdays 8am-12pm, 33 days holiday, private healthcare, pension, and opportunities for training and progression.

Qualifications

• Excellent customer service mindset with stock handling ability.
• Willingness to learn stock systems and processes.
• Experience in retail or workshop environment is beneficial.

Responsibilities

• Identifying parts required for a vehicle
• Ordering parts from internal and external sources
• Picking and packing parts
• Communicating with the workshop
• Providing a quick and accurate service to our customers
• Invoicing
• Reviewing digital communications for customers
• Stock management

Skills

Keen to learn

Independent worker

Great communicator

Customer focus

Computer literacy

Job description

Arnold Clark is seeking a Parts Advisor at our Stoke-on-Trent Vauxhall/Peugeot branch. You don't need prior parts experience; full training will be provided, with a focus on stock accuracy, customer service, and working with the workshop to keep vehicles on schedule.

The role offers a competitive OTE (£42,500), full-time hours Mon-Fri 8am-5:30pm with alternate Saturdays 8am-12pm, 33 days holiday, private healthcare, pension, and opportunities for training and progression.