Parts Advisor - Motor Trade | Bonus & Training

Vertu Motors plc; Beaconsfield; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Online rewards platform (cashback)

Preferential Service Rates

Colleague Purchase Scheme

Share Incentive Scheme

Pension

Enhanced Maternity & Paternity

Job summary

Vertu Mercedes Benz of Beaconsfield is seeking a Parts Advisor to join our team. You will handle trade parts enquiries and orders by phone and online, identify parts to meet customer needs, and promote promotions to meet targets.

The role is full-time (42.5 hours per week) Monday to Friday 8am-5:30pm with Saturdays overtime on a rota; a basic salary of £31,824 with bonus (OTE £34,224) and a range of benefits.

Qualifications

• Experience as a Parts Advisor is preferred, or strong mechanical knowledge of cars.
• Daily duties include handling trade parts enquiries and orders by phone and online.
• Training and product bulletins help you stay up to date.

Responsibilities

• Deal with incoming trade parts enquiries and orders via telephone and online platforms.
• Accurately identify parts to meet customer sales requirements and utilise promotions to hit targets.
• Identify upsell opportunities to grow sales figures and maintain knowledge through courses and bulletins.

Skills

Parts advisor experience

Mechanical knowledge

Sales/prospecting

Customer service

Job description

Vertu Mercedes Benz of Beaconsfield is seeking a Parts Advisor to join our team. You will handle trade parts enquiries and orders by phone and online, identify parts to meet customer needs, and promote promotions to meet targets.

The role is full-time (42.5 hours per week) Monday to Friday 8am-5:30pm with Saturdays overtime on a rota; a basic salary of £31,824 with bonus (OTE £34,224) and a range of benefits.