Parts Advisor - Manchester

C&B Recruitment; Manchester; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading company in Manchester is seeking an Automotive Parts Advisor to join their successful Parts department. The ideal candidate will have experience in the motor trade, providing excellent customer service and managing stock inquiries effectively. This role involves handling various customer enquiries and ensuring seamless service to both trade and retail customers. If you have a stable career history and relevant experience, this opportunity could be for you.

Qualifications

• Proven experience as a parts advisor within the motor trade.
• Stable career history.

Responsibilities

• Checking availability of stock from various enquiries.
• Handling inbound and outbound telephone enquiries.
• Providing seamless service to workshop and other departments.

Skills

Customer Relationship Management

Product Knowledge

Tools

DMS

Parts Systems

Job description

Automotive Parts Advisor
Basic - GBP27,735
OTE GBP30,235
Prestige Main Dealer - Manchester

C&B Recruitment is currently recruiting for an automotive Parts Advisor to join a successful and well-established Parts department in Manchester.

Previous experience working within a parts department in the motor trade is essential for this role.

Role Overview

1. Checking availability of stock from various enquiries.
2. Handling inbound and outbound telephone enquiries.
3. Dealing with walk-in customers and internet enquiries.
4. Developing customer relationships through good product knowledge and creating a positive first impression.
5. Providing seamless service to workshop and other departments, as well as trade/retail customers.
6. Completing all relevant administration promptly and accurately.

Requirements

1. Proven experience as a parts advisor within the motor trade.
2. Experience using different DMS and parts systems.
3. Stable career history.

If you have the relevant experience as an Automotive Parts Advisor and would like to learn more, contact Ian Bowker at C&B Recruitment.