Parts Advisor - Leicester

Silcom Recruitment; Leicester; On-site; GBP 23,000 - 25,000; Full time

Job summary

Silcom Recruitment Limited in Leicester is seeking an experienced Parts Advisor for a franchise car dealership group based here. You will manage store items, issue parts to customers and record all transactions accurately.

The ideal candidate will have previous parts advisory experience in the motor trade, be detail‑minded and maintain CSI standards. Hours: Monday to Friday 8:00–18:00, and one in three Saturday mornings 8:00–13:00.

Qualifications

• Experience in parts advisory within the motor trade
• Strong organisational skills
• Ability to maintain high CSI standards

Responsibilities

• Control the secure issue of stores to customers and ensure accurate recording of issued items
• Handle customer enquiries promptly and courteously
• Record all items supplied to customers
• Keep parts storage area clean, tidy and safe
• Inspect incoming parts and verify quantities against delivery notes
• Maintain high level of customer satisfaction by following manufacturer guidelines

Skills

Customer service

Attention to detail

CSI awareness

Job description

The Role:

An exciting opportunity has arisen for an experienced Parts Advisor to join an established franchise car dealership group, with a site based in Leicester. Our client is currently seeking an experienced Parts Advisor to join their team.

The ideal Parts Advisor will be responsible for the following:

Responsibilities:

• To control the secure issue of stores to customers and ensure the accurate recording of issued items


• To handle customers enquires swiftly, courteously and efficiently


• To record all items supplied to customers


• To ensure the parts storage area is kept clean and tidy and safe to work in


• To ensure that Parts on receipt are inspected for damage and that the quantities received match quantity advised on delivery notes and are then placed into stock locations noting if applicable shelf life items


• To maintain high level of customer satisfaction, in particular paying attention to manufacturers guidelines and company CSI

***We are looking for someone with previous experience working within a parts advisor position or similar in the motor trade***

The Package:

£23,000 - £25,000 Basic salary + Bonus

Monday to Friday 8:00am - 6:00pm. One in three Saturday mornings 8:00am -1:00pm.