Parts Advisor — Fast-Paced Depot, Customer Sales & Stock

Greenshields JCB; Thatcham; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Medical and Dental Cash Plan

Life Assurance

Contributory Pension

Full training

Uniform

Job summary

Greenshields JCB Limited in Barking is seeking a full-time Parts Advisor to join a busy depot parts department. You will be responsible for achieving daily sales and profit targets, delivering parts locally, and maintaining customer relationships.

Key tasks include handling counter and remote orders, admin duties, stock control, and upselling opportunities. Forklift operation and a clean driving licence are essential to this role.

Qualifications

• Minimum 2 years experience as a Parts Advisor.
• Technical competency for parts handling and sales.
• Forklift licence or certification is required.
• Proficiency in Word and Excel for admin tasks.
• Ability to work under pressure with multiple demands.

Responsibilities

• Answer all incoming calls (internal and external) and own them.
• Process customer orders from trade counter, post, phone, or staff.
• Complete administration accurately and on time.
• Suggest product alternatives and upsell to maximise profit.
• Order and store parts and monitor stock levels.
• Operate a forklift truck safely and responsibly.

Skills

Parts experience

Forklift certified

MS Word

MS Excel

Pressure handling

Tools

Microsoft Word

Microsoft Excel

Job description

Greenshields JCB Limited in Barking is seeking a full-time Parts Advisor to join a busy depot parts department. You will be responsible for achieving daily sales and profit targets, delivering parts locally, and maintaining customer relationships.

Key tasks include handling counter and remote orders, admin duties, stock control, and upselling opportunities. Forklift operation and a clean driving licence are essential to this role.