Parts Advisor: Fast-Paced Auto Parts + Training

Sandicliffe Ltd; Nottingham; Hybrid; GBP 21.000 - 27.000; Vollzeit

Benefits dieser Stelle

Bonus opportunities

Pension scheme

Car purchase scheme

Training and development

Career progression

Employee Assistance Programme

Zusammenfassung

Sandicliffe Nottingham FordStore is seeking a Parts Advisor to join our busy team. You will supply vehicle parts and accessories, provide expert advice, and assist both workshop and retail customers with genuine manufacturer parts.

In this role you’ll manage stock, process orders, and help promote relevant products. A strong customer focus, good IT skills, and the ability to work in a fast-paced environment are essential.

Qualifikationen

• Previous experience in a Parts Advisor or automotive parts role.
• Knowledge of vehicle parts and automotive aftersales operations.
• Strong communication and customer service skills.
• Excellent attention to detail and organisational abilities.
• The ability to work effectively in a busy, team-focused environment.
• Good IT skills and experience using stock management systems.
• A proactive and positive approach to problem-solving.

Aufgaben

• Identifying and supplying vehicle parts and accessories accurately and efficiently.
• Providing excellent service to retail, trade, and internal workshop customers.
• Processing parts orders via telephone, email, and in person.
• Managing stock levels, stock control, and inventory processes.
• Receiving, checking, and correctly storing parts deliveries.
• Assisting with parts promotions and upselling relevant products and accessories.
• Maintaining accurate records using manufacturer and dealership systems.
• Supporting the Service and Workshop teams to minimise vehicle downtime.
• Ensuring the parts department remains organised, compliant, and customer-focused.

Kenntnisse

Strong communication

Customer service

IT skills

Stock management systems

Teamwork

Jobbeschreibung

Sandicliffe Nottingham FordStore is seeking a Parts Advisor to join our busy team. You will supply vehicle parts and accessories, provide expert advice, and assist both workshop and retail customers with genuine manufacturer parts.

In this role you’ll manage stock, process orders, and help promote relevant products. A strong customer focus, good IT skills, and the ability to work in a fast-paced environment are essential.