Parts Advisor | Customer‑Focused Parts Specialist

Lithia; Doncaster; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

33 days annual leave

Birthday day off

Family Leave Policies

Volunteer day

Long service milestones

Tailored training

Cycle to work scheme

High street discounts

Referral scheme

Job summary

Evans Halshaw Hyundai, Doncaster is seeking a Parts Advisor. You will act as the trusted link between workshop, customers, and suppliers, ensuring the right parts are available and delivered with accuracy and speed.

You will support both retail and workshop needs, focusing on accuracy, efficiency, and customer satisfaction while offering genuine parts and accessories to improve vehicle performance and reliability.

Qualifications

• Experience in parts or automotive environment preferred.
• Strong customer service focus.
• Ability to use internal systems for stock management and invoicing.
• Full UK driving licence desirable, not essential.

Responsibilities

• Provide first-class customer service to internal and external customers, offering expert advice on parts and availability.
• Process orders accurately and efficiently, ensuring documentation is completed and filed.
• Monitor and maintain stock levels in collaboration with the Parts Leader.
• Identify upsell opportunities and promote relevant products or services.
• Maintain an organised, compliant parts department environment.
• Collaborate with colleagues across departments to ensure a seamless customer experience.

Skills

Customer service

Communication

Stock management

Invoicing

Parts knowledge

Organisational skills

Job description

Evans Halshaw Hyundai, Doncaster is seeking a Parts Advisor. You will act as the trusted link between workshop, customers, and suppliers, ensuring the right parts are available and delivered with accuracy and speed.

You will support both retail and workshop needs, focusing on accuracy, efficiency, and customer satisfaction while offering genuine parts and accessories to improve vehicle performance and reliability.