Parts Advisor - Customer-Centric Parts Sales & Training

Vospers Group; Plymouth; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Annual leave 30 days

Motoring discounts

Employee discounts platform

Employee assistance programmes

Cycle to work

Job summary

Vospers is seeking a Parts Advisor at Marsh Mills, Plymouth. You will identify and issue the correct parts to satisfy customer needs, maximize sales opportunities, and maintain high customer satisfaction.

Key responsibilities include handling parts calls, advising on availability, promoting parts, and processing orders with precision while collaborating with drivers and the warehouse.

Qualifications

• Answer parts calls in a timely and professional manner.
• Provide information on the availability and suitability of parts.
• Promote and sell parts to achieve recognized targets.
• Record customer concerns and report to the Parts Manager.

Responsibilities

• Answer parts calls in a timely and professional manner.
• Provide information on availability and suitability of parts.
• Promote and sell parts to achieve targets.
• Supply accurate and detailed parts quotations.
• Process all parts orders professionally with a high degree of accuracy.
• Liaise with drivers and warehouse to ensure smooth processing of customer orders.

Job description

Vospers is seeking a Parts Advisor at Marsh Mills, Plymouth. You will identify and issue the correct parts to satisfy customer needs, maximize sales opportunities, and maintain high customer satisfaction.

Key responsibilities include handling parts calls, advising on availability, promoting parts, and processing orders with precision while collaborating with drivers and the warehouse.