Parts Advisor – Busy Depot, KPI Bonuses & Commissions

Greenshields JCB Ltd; Barking; On-site; GBP 27,000 - 33,000; Full time

Job summary

Greenshields JCB Ltd. in Barking is seeking a Parts Advisor to join our busy depot. You will handle customer orders, phone calls and enquiries, ensuring accurate administration and stock control while delivering excellent service.

The role offers a basic salary of £29,570 per year with a monthly KPI bonus and commission opportunities, aiming for an OTE of £31,670. If you thrive on sales and customer satisfaction, apply now.

Qualifications

• Minimum 2 years of Parts Advisor experience
• Technical competencies of a Parts person

Responsibilities

• Answer all incoming calls and own those calls.
• Process customer orders from trade counter, post, phone or staff.
• Handle online enquiries and orders.
• Suggest appropriate product alternatives and upsell to maximise sales.
• Proactively drive telephone sales, especially in quiet periods.
• Grow customer business across product ranges to hit depot profit targets.
• Adhere to cash, cheque and credit card procedures and policies.
• Maintain accurate administration and stock levels in the stores.
• Operate a fork lift truck safely and train as a First Aider.

Skills

Parts knowledge

Job description

Greenshields JCB Ltd. in Barking is seeking a Parts Advisor to join our busy depot. You will handle customer orders, phone calls and enquiries, ensuring accurate administration and stock control while delivering excellent service.

The role offers a basic salary of £29,570 per year with a monthly KPI bonus and commission opportunities, aiming for an OTE of £31,670. If you thrive on sales and customer satisfaction, apply now.