Parts Advisor – Body-shop

Motivation HR; Maidstone; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading automotive repair centre in Kent is seeking an experienced Parts Advisor to join their team. This role focuses on providing excellent customer service at the parts counter, with opportunities for career progression and ongoing training. Ideal candidates will have prior experience in automotive parts and excellent communication skills.

Benefits

Competitive salary

Bonus structure

Ongoing training

Career progression

Qualifications

• Experience in an automotive parts department.
• Ability to converse with customers effectively both over the phone and face-to-face.
• Fluent IT skills.

Responsibilities

• Optimize sale of Parts and Accessory products.
• Ensure customer satisfaction throughout the process.
• Handle invoice preparation and explain parts to customers.

Skills

Communication

Organisational skills

IT skills

Job description

My client, an accident repair centre based in Kent, seeks an experienced Parts Advisor to join their team to help provide top quality service to customers that visit our parts counter. Are you an experienced Automotive Parts Supervisor or an experienced Parts person looking for career progression?

Ideal candidates for this Parts Supervisor role must have previous dealership, accident repair centre, or supplier experience in an automotive parts department.

Our Parts Advisor role in this dealership involves:

1. Optimising the sale of all Parts and Accessory products to Retail Customers, Sales Department customers, and workshop customers.
2. Meeting the needs of parts customers and increasing all aspects of the parts business through direct selling.
3. Ensuring that all customers are completely satisfied at all stages.
4. Confirmation and explanation of all paperwork to customers.
5. Invoice preparation and full explanation of the parts to the customer.
6. Arranging collection times and methods of payment.
7. Agreeing and arranging future contact appointments.

You must possess fluent IT skills, have excellent communication and organisational skills, be able to work as part of a team and as an individual, and be able to converse with customers both over the telephone and face-to-face.

In return, you will be rewarded with a competitive salary, bonus structure, ongoing training, and progression within the company.

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Created on 25/06/2025 by TN United Kingdom