Parts Advisor

Jago Consultants; Ashford; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading motor garage in Ashford is seeking a Parts Advisor to enhance their busy parts department. The role focuses on impeccable customer service, managing parts operations, and requires expertise in various aspects of parts handling. Successful candidates will demonstrate strong communication skills and prior experience in a parts advisor role.

Qualifications

• Previous experience as a Parts Advisor required.
• Strong communication and customer service skills essential.
• Experience with parts verification is beneficial.

Responsibilities

• Deliver exceptional customer service within the parts department.
• Maintain service levels for workshop and trade parts operations.
• Handle parts processes, including stock management and customer interaction.

Skills

Customer handling

Communication

Attention to detail

Teamwork

Job description

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I am working with a Motor Garage in Ashford area of Kent who are seeking to recruit a Parts Advisor.

Job Role – Motor Vehicle Parts Advisor

Job Location – Ashford in Kent

Salary – 27k plus bonus (around 2.5k)

Hours –8.00am – 6.00pm Mon to Friday plus every other Saturday 8am to 6pm

Parts Advisor Role:

• Working within a busy parts department, you will be focused on delivering unrivalled levels of customer service, and a modern and efficient parts service.
• The main priority will be to maintain a high level of service to the Workshop, and to deal with a busy Trade parts operation (including export sales).
• You will need to be a strong all-rounder and understand all aspects of a parts dept. From goods-in processes, parts identification, order processes, perpetual stock checking, stock rotation, parts returns and liaising with Service over parts related matters, parts verification experience would be beneficial.
• You will be expected to deal with customers in a professional and personal focus, as expected by the brand

Additional Requirements:

• Previous experience as a Parts Advisor
• Excellent customer handling skills are essential to this position
• Excellent communication skills, attention to detail and working as part of a team