Parts Advisor

Jago Consultants; Chelmsford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading car dealership in Chelmsford is seeking an experienced Parts Advisor to deliver exceptional customer service by handling parts sales, maintaining accurate records, and ensuring compliance with quality and safety standards. This role offers a competitive salary with OTE up to £30,000 and full working hours from Monday to Friday with alternate Saturdays.

Qualifications

• Experience in parts sales and customer service.
• Ability to operate computers and machinery according to safety protocols.

Responsibilities

• Handle sales of parts to customers and maintain records.
• Inspect parts and manage stock.
• Support adherence to company quality systems and safety regulations.

Skills

Customer Satisfaction

Attention to Detail

Record Keeping

Health and Safety Compliance

Job description

Our client is a main car dealership looking to recruit an experienced Parts Advisor to join their team.

Salary yet to be disclosed

OTE – Up to £30,000

Hours – Mon to Fri 8am to 5pm or 8.30am to 5.30pm and alternative Saturdays 8.30am to 12.30pm

Parts Advisor Role:

• Handle sales of parts to the public and trade by telephone, fax, and in person at the Retail/Trade Counter, ensuring customer satisfaction by operating departmental procedures to a high standard.
• Supply parts as requested to the Service Department.
• Raise and maintain accurate records as per company procedures.
• Inspect parts in front of the customer as per company procedures.
• Inspect incoming goods against relevant documentation, report and record discrepancies.
• Place incoming stock in correct binning locations.
• Pick customer orders and place them in the correct area, such as delivery or inter-branch transfers, with relevant documentation.
• Report and record any discrepancies or damage to stock parts.
• Operate computers and machinery in accordance with company procedures and manufacturers’ instructions.
• Support and implement the company’s Quality System and adhere to relevant procedures manuals.
• Maintain cleanliness of the customer area and warehouse.
• Maintain a neat and tidy personal appearance.
• Observe all health, safety, and fire regulations.

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Created on 25/06/2025 by TN United Kingdom