Parts Advisor

Jago Consultants; Horsham; On-site; GBP 28,000 - 30,000; Full time

Job summary

A family-run car garage in the Partridge Green area of West Sussex is seeking a Parts Advisor. This role requires excellent customer service skills and experience in a parts department, focusing on supporting workshop operations and managing trade parts sales. Ideal candidates should have previous advisory experience and attention to detail, ensuring high service standards are met.

Qualifications

• Previous experience as a Parts Advisor is preferred.
• Warranty experience is beneficial.
• Strong communication and teamwork skills are essential.

Responsibilities

• Deliver excellent customer service within a busy parts department.
• Maintain high service levels to the Workshop and manage trade parts operations.
• Handle parts verification and stock processes efficiently.

Skills

Customer Handling

Communication

Attention to Detail

Job description

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Parts Advisor in the Partridge Green area of West Sussex.

I am working with a family run car garage in the Partridge Green area of West Sussex who are seeking to recruit a Parts Advisor. Ideally to have some warranty experience although this is not essential.

Job Role – Motor Vehicle Parts Advisor

Hours – 8am – 6pm Monday to Friday

Salary – 28k – 30k plus bonus

Parts Advisor Role:

• Working within a busy parts department, you will be focused on delivering unrivalled levels of customer service, and a modern and efficient parts service.
• The main priority will be to maintain a high level of service to the Workshop, and to deal with a busy Trade parts operation (including export sales).
• You will need to be a strong all-rounder and understand all aspects of a parts dept. From goods-in processes, parts identification, order processes, perpetual stock checking, stock rotation, parts returns and liaising with Service over parts related matters, parts verification experience would be beneficial.
• You will be expected to deal with customers in a professional and personal focus, as expected by the brand

Additional Requirements:

• Previous experience as a Parts Advisor
• To ideally have some Warranty experience
• Excellent customer handling skills are essential to this position
• Excellent communication skills, attention to detail and working as part of a team