Parts Advisor

Allscreens Nationwide Ltd; Worksop; On-site; GBP 18,000 - 25,000; Full time

Job summary

Allscreens Nationwide Ltd is seeking a Parts Advisor to support our service and sales teams by offering expert parts advice, ensuring accurate order processing, and delivering outstanding customer service to keep customers moving.

In this role you will identify and source parts based on customer requirements and technical specifications, advise on availability and compatibility, manage stock levels, process orders, handle returns, and build strong relationships with customers and suppliers to

Qualifications

• Experience identifying and sourcing parts based on customer needs.
• Ability to advise on parts availability and compatibility.
• Strong attention to detail and product knowledge.

Responsibilities

• Identify and source parts based on customer requirements and technical specifications.
• Provide expert advice to customers and colleagues on parts availability and compatibility.
• Process parts orders accurately and efficiently using company systems.
• Manage inventory levels, including stock ordering and control.
• Build and maintain strong relationships with customers and suppliers.
• Handle parts returns and assist with warranty claims where required.
• Maintain up-to-date product knowledge and stay informed about industry developments

Job description

As a Parts Advisor, you will play a key role in supporting our service and sales teams by providing expert parts advice, ensuring accurate order processing, and delivering excellent customer service. Your attention to detail and product knowledge will help ensure our customers receive the right parts quickly and efficiently.

Key Responsibilities

• Identify and source parts based on customer requirements and technical specifications
• Provide expert advice to customers and colleagues on parts availability and compatibility
• Process parts orders accurately and efficiently using company systems
• Manage inventory levels, including stock ordering and control
• Build and maintain strong relationships with customers and suppliers
• Handle parts returns and assist with warranty claims where required
• Maintain up-to-date product knowledge and stay informed about industry developments