Parts Advisor

ACS Automotive; Brompton; On-site; GBP 29,000 - 35,000; Full time

Job summary

ACS Automotive is seeking an experienced Parts Advisor to join their busy aftersales team. You will report to the Aftersales Manager and ensure the parts department runs smoothly, supplying parts to workshop and customers while managing stock and supplier relationships.

The role suits someone with motor trade parts experience who understands how a dealership or workshop operates, with duties including stock management, ordering, enquiries, and collaboration across departments.

Qualifications

• Experience in automotive parts within a busy dealership or workshop.
• Strong customer service and communication skills.
• Comfortable using IT systems and parts software.

Responsibilities

• Manage and maintain parts stock and ensure stock room is organised.
• Order and source parts as required.
• Deal with parts enquiries from customers and colleagues.
• Work closely with Sales and Service departments.
• Liaise with manufacturers and suppliers.
• Ensure technicians have parts to keep vehicles moving.

Skills

Automotive parts experience

Customer service

IT systems

Telephone communication

Organised

Team player

Job description

Parts Advisor

Up to £32,000 Basic Salary plus bonus
Monday – Friday, 7:30am – 5:00pm
1 in 3 Saturdays, 8:00am – 3:30pm
Permanent | Full Time

We are looking for an experienced Parts Advisor to join a busy automotive aftersales team.

Reporting to the Aftersales Manager, you will play an important role in keeping the parts department running smoothly, making sure the workshop and customers have the parts they need and that stock is well managed.

This would suit someone who already has experience working within a motor trade parts department, whether that's within a franchised dealership or an independent business.

The Role

Your day-to-day responsibilities will include:

• Managing and maintaining parts stock and ensuring the stock room is kept organised

• Ordering and sourcing parts as required

• Dealing with parts enquiries from customers and colleagues

• Working closely with the Sales and Service departments

• Liaising with manufacturers and suppliers

• Ensuring technicians have the parts they need to keep vehicles moving through the workshop

• Helping to maximise parts sales, profitability and efficiency

• Providing a high level of customer service both face-to-face and over the telephone

About You

We are looking for someone with previous automotive parts experience who understands how a busy dealership or workshop operates.

You'll need to be:

• Experienced in a Parts Advisor or similar automotive parts role

• Confident dealing with customers and colleagues

• Comfortable using IT systems

• A good telephone communicator

• Organised and able to manage a busy workload

• A team player who is happy to get involved and support the wider aftersales team

What's on Offer

• Salary up to £32,000 plus bonus

• 30 days' holiday including bank holidays

• Additional holiday entitlement with length of service

• Discounts on MOTs, servicing and parts

• Life assurance from day one

• Full training and support

• Opportunities to develop and progress your career

If you're an experienced Parts Advisor looking for your next opportunity with a well-established automotive business, we'd like to hear from you.