Parts Advisor

Scania (Great Britain) Limited; Thirsk; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

In-house training

25 days holiday

Company pension

Retail discounts

Life insurance

Company success payment

Job summary

Scania (Great Britain) Limited is seeking a Parts Advisor for our Thirsk branch to ensure timely and efficient parts supply and to be the main contact for parts queries from customers and colleagues.

You will build relationships, liaise with suppliers, assist with delivery/collection of parts, and help maintain optimum stock levels while providing a high level of customer service.

Qualifications

• Customer-focused and organised individual with a proactive service mindset.
• Experience handling parts queries and supplier liaison is beneficial.
• Ability to manage stock checks and maintain accurate records.

Responsibilities

• Build and develop relationships with customers, delivering first-class service and keeping customers updated.
• Liaise with suppliers to order parts in line with operational needs.
• Assist with delivery and collection of parts and ensure proper packaging/documentation.
• Help control stock levels and perform regular stock checks.

Skills

Customer service

Communication

Stock control

Teamwork

Organisation

Job description

Scania Recruitment Team

Parts Advisor – Thirsk

Working Hours: Rotating Shift Pattern Monday – Friday Week 1: 07:00 - 15:30 | Week 2: 10:30 - 19:00 | Alternate Saturday's 07:00 - 13:00.

Salary up to £33,072 per annum plus an excellent benefits package.

• In-house training provided to support career progression
• 25 days holiday + public holidays which increases with service
• Competitive employer pension
• Discounts on major retail outlets, including groceries
• 4x basic salary life insurance
• Eligibility to receive an annual ‘Company Success Payment’

We have an exciting opportunity for an organised and customer focussed individual to join our Thirsk branch. As Parts Advisor, you will be an integral part of the team, at the heart of branch operations, responsible for timely and efficient parts supply. You will be the main point of contact for all parts queries from customers and your branch colleagues.

Key Responsibilities

• Build and develop relationships with customers, delivering a first-class service, pro-actively keeping customers up to date and ensuring customer requirements are met.
• Liaise with suppliers to ensure parts are ordered in line with operational needs.
• Assist with delivery and collection of parts when required, ensuring parts are packaged and documented correctly.
• Assist in controlling optimum stock profile for the branch.
• Proactively undertake and oversee stock checks.

Closing date: 26/11/2026

We understand that every candidate is unique, and we strive to accommodate your needs. If you require any adjustments during the application process, please reach out to our Recruitment Team, we’ll be happy to discuss these with you