Parts Advisor

Jago Consultants; Shoreham-by-Sea; On-site; GBP 22,000 - 30,000; Full time

Job summary

A family-run business in Shoreham-by-Sea is seeking an experienced Parts Advisor for their Aftersales department. The ideal candidate will be customer-focused, organized, and a team player, enjoying the dynamic environment of automotive service. The role includes customer interaction, parts sourcing, and stock management, with training opportunities for those with less experience.

Benefits

22 days holiday plus bank holidays

Extra day off for Birthday

Uniform and PPE provided

Bonus opportunities

Qualifications

• Experience in customer service and parts experience preferred.
• Organized and detail-oriented individual.
• Team-oriented with a passion for helping customers.

Responsibilities

• Serve walk-in customers and manage phone/email inquiries.
• Take orders and supply parts to workshops.
• Monitor stock and assist with stock-take.

Skills

Customer-focused

Attention to detail

Team player

Knowledge of automotive parts

Tools

Kerridge

ADP

DMS

Job description

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My client is a family-run business who are looking for an experienced Parts Advisor for their busy Aftersales department.

What we are looking for:

• A customer-focused individual who enjoys interacting with clients
• Has attention to detail and is organized
• Enjoys being part of a team
• Parts Experience is preferable but not essential as training will be provided
• Knowledge of automotive parts would be desirable
• Kerridge/ADP/DMS experience is desirable but not essential as training will be provided

The Role:

• Serve walk-in customers, answer the phone and liaise on email
• Take orders from customers and supply parts to the workshop
• Source and allocate parts
• Communicate with internal and external customers to ensure the best possible service is being achieved
• Monitor Stock
• Help with stock-take when required

What we offer:

• Salary package that reflects the importance of this post
• 22 days Holiday which increases with the length of service, plus bank holidays
• An extra day off for your Birthday
• Uniform and any PPE
• Bonus opportunity

Working pattern: Monday – Friday 8:00 am to 6:00 pm plus 1 Saturday in 4

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