Parts Advisor

MAN Truck & Bus UK Ltd; Plymouth; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading company in the truck and automotive sector is seeking a Parts Advisor for their Plymouth branch. This full-time role involves solving parts queries, promoting parts sales, and maintaining stock management, offering training for those with automotive experience. Attractive benefits include private healthcare and a pension scheme.

Benefits

Private healthcare

Contributory pension scheme

22 days of holiday with options to buy more

Employee car scheme

Qualifications

• Experience in truck or automotive industry preferred.
• Methodical and proactive in maintaining customer service standards.
• Strong analytical and problem-solving capabilities.

Responsibilities

• Solve complex parts-related queries.
• Promote further parts sales in the branch.
• Ensure stock availability to keep branch operations smooth.

Skills

Analytical thinking

Customer service

Problem-solving

Attention to detail

Administration

Job description

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Have you worked in a busy parts environment and had experience of giving advice, help and support to customers? Have you worked in the truck or automotive industry before?

We are looking for a Parts Advisor to join our team in Plymouth on a full-time, permanent basis.

No two days will be the same in this role, as one minute you could be involved in solving a complex parts-related query, and the next you could be promoting further parts sales in the branch. You will have the opportunity to identify truck, van, or coach parts as part of incoming queries and ensure we have all the stock needed to keep the branch operating smoothly.

To be the right fit, you should have a good analytical mind, be proactive in maintaining customer service standards, and have a keen attention to detail. Experience in the truck industry is a significant advantage; however, experience in the automotive sector would also be beneficial, as we can provide training. You should be methodical, capable of problem-solving, and strong in administration to keep all paperwork up to date.

We value our employees and offer a competitive salary plus bonus. Our attractive benefits scheme includes perks such as private healthcare, a contributory pension scheme, 22 days of holiday (with options to buy more), and an employee car scheme, among others.