Commercial Parts Advisor

Perfect Placement UK Ltd; Southampton; Sur place; GBP 36 000 - 38 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Bonus scheme

Mon-Fri 7:30-5:30

Alternate Saturdays 8-12

Flexible start times

Company pension

Training & development

20 days + BH

Résumé du poste

Perfect Placement UK Ltd is assisting a reputable Commercial Vehicle Main Dealer in Southampton to find a skilled Commercial Parts Advisor. The role focuses on delivering outstanding service to both commercial clients and individuals, managing stock, processing orders, and liaising with suppliers to ensure timely parts availability.

Salary is £36,000–£38,000 with a competitive bonus scheme. Hours are Monday to Friday, 7.30am to 5.30pm (half-hour lunch), with every third Saturday 8.00am to

Qualifications

• Strong numeracy and literacy.
• Good IT skills and familiarity with stock systems.
• Ability to work in a team and manage multiple priorities.
• Excellent organisational and time management skills.
• Confident communication with customers and suppliers.
• Willingness to lift items safely.

Responsabilités

• Deliver exceptional customer service as a Commercial Parts Advisor.
• Identify customer parts requirements and provide accurate recommendations.
• Locate, order, and manage stock for busy departments.
• Liaise with suppliers to ensure timely delivery of parts.
• Record, receive, and allocate incoming parts.
• Conduct weekly stock checks and report damages.
• Follow warranty parts procedures.

Connaissances

Numeracy

Literacy

IT skills

Teamwork

Time management

Organisational skills

Communication skills

Problem-solving

Physical ability

Geographic knowledge

Professional presentation

Description du poste

Our client, a reputable Commercial Vehicle Main Dealer with over 30 years of trading experience in Southampton, is seeking a skilled and motivated Commercial Parts Advisor to join their team. This is an excellent opportunity for professional growth within a well-established dealership serving haulage businesses and commercial clients. The successful Commercial Parts Advisor will play a vital role in delivering outstanding service to both individual and corporate customers, contributing to the ongoing success of the dealership.

Benefits of A Commercial Parts Advisor:

• - Basic salary ranging from £36,000 to £38,000, negotiable based on experience
• - Competitive bonus scheme linked to performance
• - Monday to Friday, 7.30am to 5.30pm, with a half-hour unpaid lunchbreak
• - Every third Saturday, 8.00am to 12.00pm
• - Flexible start and finish times available
• - Supportive management team
• - Comprehensive training, including e-learning, external courses, and on-the-job development
• - 20 days holiday plus Bank Holidays, increasing with length of service
• - Company pension scheme
• - Future career advancement opportunities within the group

Duties of A Commercial Parts Advisor:

• - Deliver exceptional customer service in the role of Commercial Parts Advisor
• - Identify customer requirements for parts through conversations, diagnosis, and suggestions
• - Locate, order, and manage stock for busy sales and service departments
• - Maintain understanding of internal processes within the parts department
• - Liaise with suppliers to ensure timely delivery of parts and consumables
• - Record, receive, and allocate incoming parts effectively
• - Communicate special offers and promotions to customers
• - Follow warranty parts procedures accurately
• - Conduct weekly stock checks and report damages or losses
• - Manage returns according to supplier protocols
• - Oversee daily stock management and departmental housekeeping

Requirements of A Commercial Parts Advisor:

• - Strong numeracy, literacy, and IT skills
• - Professional work ethic and attitude
• - Ability to work as part of a team and handle multiple priorities
• - Excellent organisational and time management skills
• - Initiative and problem-solving capabilities
• - Ability to work efficiently under deadlines
• - Confident and professional communication skills, both written and verbal
• - Ability to lift items safely (subject to legal limitations)
• - Knowledge of geographical area preferred
• - Professional presentation and customer-focused approach