Parts Advisor

Vertu Motors plc; North East; Hybrid; GBP 29,000 - 35,000; Full time

Benefits offered by this job

25 days holiday rising with length of

Access to online rewards platform

Preferential Service Rates

Colleague Purchase Scheme

Share Incentive Scheme

Pension

Enhanced Maternity & Paternity

Job summary

Vertu Motors plc, operating Vertu BMW Teesside, is seeking a Parts Advisor to join our on-site team. The role offers a basic salary of £31,824 plus company benefits, with Monday to Friday work and 1 in every 6 Saturdays as per the departmental rota.

You will handle trade parts enquiries by telephone and online platforms, accurately identifying parts to meet customer sales needs, and using promotions to hit targets. Ongoing training will keep you up to date with new parts and recalls.

Qualifications

• Experience in motor industry parts sales.
• Ability to upsell and meet targets.
• Maintain knowledge through training materials.

Responsibilities

• Deal with incoming trade parts enquiries and orders via telephone and online platforms.
• Identify parts to meet customer sales requirements.
• Upsell opportunities to grow sales.
• Maintain knowledge of parts through training materials.

Skills

Parts knowledge

Job description

Vertu BMW Teesside

Vertu BMW/MINI Teessidehave an exciting opportunity for a Parts Advisor to join our brilliant team!

We are offering a basic salary of £31,824plus company benefits!

You will be working Monday - Friday with 1 in every 6 Saturdays, as per the departmental rota.

We have a great team on site who are committed to providing a fantastic customer experience and are able to offer a professional service to trade customers. Your daily duties will include dealing with incoming trade parts enquires and orders via telephone and online platforms.

You will be able to accurately identify parts to meet the customer sales requirements, Utilising all product promotions effectively to achieve specific targets set, Identifying and maximising all upsell opportunities thereby growing overall sales figures, be able to maintain your own knowledge levels on new or updated parts through the completion of appropriate training courses and reading information from bulletins, catalogues, parts updates, special offers, recalls etc.

Ideally for this role you will have Parts Experience from a similar role within the Motor industry. You will need to be ambitious and have a determination to seek out new sales opportunities within our customer database and exceed parts sales objectives on a daily basis.

We are proud to be the Motor Retailer who invests more in our colleague's personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes:

• 25 days holiday rising with length of service - plus bank holidays
• Access to our online rewards platform giving you cash back and discounts for multiple retailers
• Preferential Service Rates
• Colleague Purchase Scheme
• Share Incentive Scheme
• Pension
• Enhanced Maternity & Paternity