Parts Advisor

Vertu Motors; Halifax; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Online rewards platform

Preferential service rates

Colleague car purchase scheme

Share incentive plan and pension

Enhanced parental benefits

Continuous learning and development

Job summary

Vertu Nissan Halifax is seeking a Parts Advisor to join the team in Halifax, West Yorkshire. The role involves handling inbound enquiries, identifying and sourcing parts, and using promotions to hit targets while delivering excellent service to trade and retail customers.

You will work 42 hours per week (Mon-Fri 8:00–17:00, alternate Saturdays 8:00–12:00). Basic salary £13.60 per hour with a range of benefits and development opportunities within the Vertu Motors group.

Qualifications

• Experience in parts within the motor industry.
• Confident with computers, systems and online platforms.
• Committed to delivering excellent service as part of a team.
• Organised with attention to detail and proactive.
• Able to work to sales targets.
• Willing to engage in regular training and development.

Responsibilities

• Handle inbound parts enquiries and orders by phone and online.
• Identify and source parts to meet customer needs.
• Use promotions to help meet team and personal targets.
• Upsell or add value in a customer-focused way.
• Keep product knowledge up to date through training.
• Build strong relationships with customers and internal teams.

Skills

Parts experience

Customer service

Team player

Attention to detail

Sales targets

Training mindset

Tools

Computers & systems

Job description

Parts Advisor

Vertu Motors View all jobs

• Location: Halifax, West Yorkshire
• Salary: £13.60 per hour
• Contract: Permanent
• Type: Full-time
• Posted: 11 hours ago

Vertu Nissan Halifax

Are you looking for a new challenge within the motor industry? At Vertu Nissan Halifax, we're excited to offer an opportunity to join our supportive and professional Parts team.

Basic salary: £13.60 per hour + excellent company benefits

42 Hours: Monday to Friday, 8:00am-5:00pm | Alternate Saturdays, 8:00am-12:00pm (as per rota)

Why Join Us?

At Vertu Motors, we pride ourselves on creating a workplace where everyone can thrive. We invest more in personal development than any other motor retailer.

As a Parts Advisor in our dynamic team, you'll be working in a fast-paced environment, supporting trade customers by providing exceptional service and accurate parts advice.

What You’ll Be Doing:

• Handling inbound parts enquiries and orders via phone and online platforms
• Accurately identifying and sourcing parts to meet customer needs
• Using available promotions and offers to meet team and individual targets
• Looking for opportunities to upsell or add value in a helpful, customer-focused way
• Keeping your product knowledge up to date through regular training and company resources
• Building strong, positive relationships with customers and internal teams

Representing Nissan - A Global Leader in Innovation

As part of our team, you’ll be representing Nissan, a brand renowned for:

• Cutting-edge technology - from ProPILOT driver assistance to advanced EV systems
• Market-leading electric vehicles, including the pioneering Nissan LEAF and the award-winning ARIYA
• Exceptional reliability and build quality, trusted by millions of drivers worldwide
• A diverse, exciting model range, from city cars to SUVs and commercial vehicles

Nissan’s commitment to innovation, sustainability, and customer satisfaction makes it an inspiring brand to sell - and one that customers genuinely love.

What We’re Looking For:

• Parts Experience from a similar role within the Motor industry
• Confident working with computers, systems, and online platforms
• Committed to delivering excellent service and enjoy working as part of a team
• Organised, have a strong attention to detail and a proactive approach
• Comfortable working to targets and sales objectives
• Willingness to engage in regular training and professional development

What You’ll Get in Return:

• 25 days holiday (rising with service) + bank holidays
• Access to an online rewards platform - cashback and discounts at top retailers
• Preferential service rates
• Colleague car purchase scheme
• Share incentive plan and pension
• Enhanced maternity, paternity, and adoption benefits
• Continuous learning and development opportunities

As part of our recruitment process, we will carry out employment checks, including references, address and credit history, and may also complete a criminal record and driving licence check.