Parts Advisor

Perfect Placement UK Ltd; Crawley; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Bonuses

Training & development

Career progression

Staff well-being

Job summary

Perfect Placement UK Ltd is seeking a skilled Parts Advisor for an established automotive dealership in Crawley. You will handle customer-facing duties, manage stock, and assist with parts procurement to support workshop operations.

The role emphasizes strong communication, organisation, and teamwork, with development opportunities and a structured career path within a reputable company.

Qualifications

• Proven experience as a Parts Advisor within the motor trade industry.
• Strong communication skills and a professional, customer-focused attitude.
• Excellent organisational skills with attention to detail.
• Ability to work independently and as part of a team.
• Knowledge of automotive parts systems or relevant software is a plus.

Responsibilities

• Deliver excellent customer service to retail and trade clients face-to-face and over the phone.
• Manage parts stock levels and ensure required parts availability.
• Assist with ordering and procurement to meet dealership demands.
• Maintain accurate records of transactions and customer interactions.
• Support workshop and service departments with parts requirements.
• Collaborate with the service team to facilitate smooth workshop operations.
• Support the parts department in achieving its operational goals.

Skills

Customer service

Stock control

Organisational skills

Team player

Parts knowledge

Education

Experience in motor trade

Tools

Parts software

Job description

An established automotive dealership in Crawley is seeking a highly skilled Parts Advisor to join their professional team. This is a pivotal role within a reputable organisation committed to delivering excellent customer service and operational excellence. The Parts Advisor will be instrumental in managing parts inventory, supporting workshop operations, and ensuring high levels of customer satisfaction.

Benefits for the successful Parts Advisor:

• - Competitive basic salary of up to £35,000, with an OTE of approximately £47,000 via bonuses
• - Working hours of 42.5 per week, Monday to Friday
• - One in four Saturday mornings on a rota, with a four-hour shift
• - Supportive and forward-thinking working environment
• - Ongoing training and development opportunities
• - Opportunity to grow within a reputable company focused on staff well-being and career progression

Duties of the Parts Advisor:

• - Deliver excellent customer service to retail and trade clients both face-to-face and over the phone
• - Manage parts stock levels, ensuring the availability of required parts
• - Assist with the ordering and procurement of parts to meet dealership demands
• - Maintain accurate records of transactions and customer interactions
• - Support the workshop and service departments with parts requirements
• - Collaborate with the service team to facilitate smooth workshop operations
• - Support the parts department in achieving its operational goals

Requirements of the Parts Advisor:

• - Proven experience as a Parts Advisor within the motor trade industry
• - Strong communication skills and a professional, customer-focused attitude
• - Excellent organisational skills and attention to detail
• - Ability to work independently and as part of a team
• - Knowledge of automotive parts systems and relevant software is advantageous
• - Positive attitude towards problem-solving and customer service excellence

If you are ready to advance your career as a Parts Advisor and wish to join a company dedicated to staff development and growth, this is an excellent opportunity.