Parts Advisor

Jago Consultants; Crawley; On-site; GBP 26,000 - 28,000; Full time

Job summary

A leading automotive dealership in the Crawley area is seeking a Parts Advisor to enhance their customer service and parts operations. In this role, you will be responsible for ensuring efficient parts management while delivering top-tier service to customers and workshop teams. If you have experience in a similar capacity and possess strong communication skills, we encourage you to apply.

Qualifications

• Previous experience as a Parts Advisor ideally with a main dealer.
• Excellent customer handling and communication skills.
• Attention to detail and teamwork capabilities.

Responsibilities

• Delivering high levels of customer service in a busy parts department.
• Maintaining service levels to the Workshop and managing trade parts.
• Dealing with customers professionally and managing parts related matters.

Skills

Customer handling

Communication

Attention to detail

Teamwork

Job description

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Parts Advisor in Crawley / Gatwick area (West Sussex)

I am working with a Main Car Dealership in the Crawley / Gatwick area of West Sussex who are seeking to recruit a Parts Advisor.

Job Role – Motor Vehicle Parts Advisor

Job Location – Crawley / Gatwick in West Sussex

Salary – circa 26k basic / 28k OTE

Hours –8.00am – 6.00pm Monday to Friday with an hour lunch. No weekends.

Parts Advisor Role:

• Working within a busy parts department, you will be focused on delivering unrivalled levels of customer service, and a modern and efficient parts service.
• The main priority will be to maintain a high level of service to the Workshop, and to deal with a busy Trade parts operation (including export sales).
• You will need to be a strong all-rounder and understand all aspects of a parts dept. From goods-in processes, parts identification, order processes, perpetual stock checking, stock rotation, parts returns and liaising with Service over parts related matters, parts verification experience would be beneficial.
• You will be expected to deal with customers in a professional and personal focus, as expected by the brand

Additional Requirements:

• Previous experience as a Parts Advisor ideally with a main dealer
• Excellent customer handling skills are essential to this position
• Excellent communication skills, attention to detail and working as part of a team