Parts Advisor

Marshall Motor Group; Andover; On-site; GBP 31,000 - 36,000; Full time

Benefits offered by this job

25 days annual leave

Life assurance

Pension scheme

Discounts on servicing and purchases

Wellbeing support

Exclusive perks

Job summary

Marshall Motor Group is seeking a Parts Advisor for Marshall Mercedes-Benz Truck and Van Andover. The role offers a basic salary of £31,000 with an OTE of £36,150, plus shift allowance, and 25 days of annual leave.

You will join a busy, supportive team and help keep workshops moving by handling parts and answering enquiries. As part of a growing Mercedes-Benz Truck & Van business, you will work rotating shifts, engage with service advisors, and participate in ongoing training and development

Qualifications

• Experience as a Parts Advisor preferred.
• Comfortable following processes and working independently or in a team.
• Motivated, organised, and safety-conscious.

Responsibilities

• Unload and record all incoming parts and stock deliveries.
• Store, organise and maintain accurate inventory records.
• Respond to workshop and customer enquiries in person, by phone or email.
• Pick and distribute parts for technicians to keep jobs on schedule.

Skills

Parts handling

Inventory control

Customer service

IT literacy

Tools

Inventory software

iPad software

Job description

About The Role

Parts Advisor

Marshall Mercedes-Benz Truck and Van Andover
Basic Salary £31,000 | OTE £36,150 Uncapped plus Shift Allowence + OTE ; 25 days' annual leave + bank holidays (increases with service); Life assurance & pension scheme; Discounts on car servicing, purchase & more; Access to wellbeing support, exclusive shopping and lifestyle perks.

Full-time | Rotating Shifts: 06:00 - 15:30 and 12:30 - 22:00
Shift Allowance: £20 per late shift
Saturday Rota: 1 in 3 Saturdays (08:00 - 13:00), paid as overtime
Join Mercedes-Benz Truck & Van Andover and become part of a growing business representing one of the world's most prestigious commercial vehicle brands. Working alongside an experienced Parts Manager and two established Parts Advisors, you'll play a vital role in keeping our workshops moving and customers on the road.

With business continuing to expand, there's never been a better time to join the team. Why Join Us?

• Work with a premium Mercedes-Benz Truck & Van brand
• Be part of a supportive, experienced and close-knit team
• Exciting growth plans and genuine career progression opportunities
• Additional earnings through overtime and shift allowances
• Fast-paced role supporting a diverse range of trucks and buses
• Ongoing training and development within a leading automotive group If you're an organised Parts Advisor looking for a rewarding role with a premium brand and a business on the rise, we'd love to hear from you.

In this role:

• You’ll receive, unload and accurately record all incoming parts and stock deliveries.
• You’ll store and organise parts, maintaining clear, up-to-date inventory records in our internal systems.
• You’ll respond to internal workshop and external customer enquiries in person, by phone and via email, delivering a quick and expert service.
• You’ll pick and distribute parts for technicians, working closely with service advisors and the sales team to keep every job on schedule.

We’re looking for:

• Someone with previous experience as a Parts Advisor, ideally within a franchised dealership.
• Someone comfortable following established processes and procedures, and working both independently and as part of a team.
• Someone motivated, organised and who prioritises Health & Safety in the workplace.
• Someone tech-savvy and confident using iPad or similar software for inventory management.
• Most importantly, someone who takes pride in delivering a positive experience for every customer and colleague, every time.

About us:

At Marshall Motor Group, we’re proud to represent over 25 leading car, van, truck and motorbike brands across more than 130 stores in England. We’re also part of theConstellation Automotive Group, home to some of the most well-known brands in the automotive industry, includingwebuyanycar, cinchandBCA. Our team is over 4,000 strong and receives excellent pay packages and fantastic benefits in an environment centred aroundintegrity,respectandinnovation.

We want to hear from people with a customer-centric, can-do attitude who are ready to drive their career – and our company – forward.

What will we offer you for your commitment to us?

• Performance rewards:Competitive bonus scheme, based on multiple achievable elements.
• Full tailored training:We will provide a selection of digital learning, some chosen by us to prepare you in the best possible way for your role, as well as some chosen by you for your continued development.
• Career development:Ongoing manufacturer training and development pathways across the Group.
• Financial security:Life insurance, contributory pension.
• Exclusive perks:Discounts and rewards via a dedicated employee platform.
• Referral bonuses:Up to £2,000 for successful referrals.

At Marshall Motor Group, our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees. This includes promotion and training, and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.