Partnerships Administrator

University of Leicester; Leicester; On-site; GBP 20,000 - 26,000; Part time

Benefits offered by this job

Competitive salary package

Generous annual leave

Pension scheme

Job summary

The University of Leicester is seeking a proactive Administrative Coordinator within the Student Engagement team of the College of Social Sciences, Arts and Humanities. In this role you will be the first point of contact for enquiries from students, placement providers and colleagues, delivering a high standard of customer service to support partnership activity and student placements.

The 18.75-hour, 0.5 FTE post requires strong IT skills, meticulous records management, and the ability to

Qualifications

• Substantial administrative experience in a busy, customer-focused environment.
• Excellent organisational and IT skills, including confident use of Microsoft Office.
• Ability to manage competing priorities, work independently and maintain accuracy and attention to detail.

Responsibilities

• Act as first point of contact for enquiries from students, placement providers and internal colleagues.
• Coordinate placement documentation, guidance and correspondence; maintain records and financial administration.
• Support partnership activity, student placements and related engagement activities; ensure compliance with university policies.

Skills

Administrative experience

Microsoft Office

Communication skills

Organisational skills

Stakeholder liaison

Tools

Microsoft Office

Record keeping systems

Job description

Joining the Student Engagement team in the College of Social Sciences, Arts and Humanities, you will work closely with the Placement Coordinator in the delivery of efficient, proactive and customer focused administrative service for partnership activity, student placements and related engagement activities.

You will be the first point of contact for enquiries from students, placement providers and internal colleagues, delivering excellent customer service to enhance student experience and ensure compliance with university policies and procedures. You will coordinate day-to-day administrative processes, including coordinating placement documentation, development correspondence and guidance, maintaining records and financial administration.

You will have substantial administrative experience gained in a busy, customer-focused environment, along with excellent organisational and IT skills, including confident use of Microsoft Office. You will be able to manage competing priorities, work independently, and respond effectively to changing demands while maintaining a high level of accuracy and attention to detail. Your ability to communicate clearly and professionally with a wide range of stakeholders will be essential, as will your experience of maintaining systems, handling confidential information and supporting multi-functional teams.

You will be a proactive and adaptable team player with a positive, solution-focused approach to your work. Strong problem-solving skills, the ability to take initiative and a commitment to continuous improvement will enable you to contribute to the enhancement of operational processes. With a collaborative mindset, you will build effective working relationships across the University and support colleagues to deliver shared objectives, helping to maintain a responsive and effective Professional Services environment.

Informal enquiries are welcome and should be made to Lauren Shellard on

This post is part of a job share. The 18.75 hours (0.5FTE) must be worked across a minimum of three days, including Tuesdays, with some on campus presence required on Tuesdays as a minimum.

The University of Leicester has been changing the world, and changing people's lives, for 100 years. When you join us, you'll become part of a community of , which includes not only our staff and our current students but also thousands of Leicester graduates around the world.

As a diverse and forward-thinking employer, we embed the principles of equity, diversity and inclusion into everything we do. That includes not just our core missions of teaching and research, but also our support for staff, students and our local community through our values of Inspiring, Impactful and Inclusive.

We're committed to the wellbeing of all our staff and to the sustainability of our environment, on our campus and beyond.

• We offer a competitive salary package, excellent pension scheme and a generous annual leave allowance, along with opportunities to develop your career in a supportive and collaborative environment.