Partnerships Account Manager

Teya Services Ltd.; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

Teya Services Ltd. seeks an Account Manager for Partnerships to strengthen relationships with integration partners. This high-impact role involves managing accounts, identifying growth opportunities, and supporting technical integrations. The position offers growth opportunities in an inclusive environment focused on empowering small, local businesses.

Benefits

25 days of Annual Leave + Bank Holidays

Career Progression Opportunities

Thorough Onboarding and Training

Health Support via GymPass

Extended Maternity and Paternity Leave

Private Medical and Life Insurance

Qualifications

• Background in account management or partner management in tech.
• Experience with integration partners is highly desirable.
• Ability to communicate technical concepts to non-technical stakeholders.

Responsibilities

• Maintain and strengthen partner relationships.
• Identify growth opportunities through upselling and cross-selling.
• Monitor partner performance metrics and enhance success strategies.

Skills

Relationship Management

Strategic Thinking

Technical Communication

Problem Solving

Organizational Skills

Tools

CRM Software

Job description

Hello! We're Teya.

Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance.

At Teya we believe small, local businesses are the lifeblood of our communities.
We’re here because we don’t believe there’s a level playing field that gives small businesses with a fighting chance against the giants of the high street.
We’re here because we see banks and legacy service providers making things harder for them. We don’t think the best technology or the best service should be reserved for those with the biggest headquarters.
We’re here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us.

Become a part of our story.

We’re looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits.

What will you be doing?

As an Account Manager for Partnerships, you will play a pivotal role in nurturing and growing relationships with our existing integration and ISV (Independent Software Vendor) partners. You will be responsible for managing partner accounts, identifying upsell and cross-sell opportunities, and ensuring successful technical integrations. Your work will be critical in cultivating strategic partnerships that deliver significant long-term revenue streams to Teya through integrated solutions and expanded market reach. To do that, we're looking for someone to:

• Relationship manage - Maintain and strengthen relationships with existing partners, serving as their primary point of contact and advocate within Teya

• Identify growth opportunities - Work closely with partners to identify cross-selling and upselling opportunities that benefit both parties

• Support technical integrations - Develop working knowledge of our technical integrations to effectively support partners through implementation processes

• Drive partner success - Monitor partner performance metrics and collaborate on strategies to enhance mutual success and revenue growth

• Enable partners - Equip partners with the necessary tools, resources, and product knowledge to effectively represent and integrate with Teya's solutions

• Reporting and Documentation - Maintain detailed records of partner activities, performance metrics, and account plans in our CRM system (Hubspot)

What are we looking for?

• A demonstrated background in account management or partner management, preferably in a technology-focused business

• Experience working with integration partners and ISVs is highly desirable

• Ability to understand technical concepts and communicate them effectively to non-technical stakeholders

• Strong relationship-building skills with a focus on long-term partnership development

• Strategic thinking with the ability to identify growth opportunities within existing partnerships

• Detail-oriented and highly organised, with the ability to manage multiple partner relationships simultaneously

• Familiarity with CRM software (Ideally HubSpot)

• Proactive problem-solving approach and ability to work independently

What can we offer you?

• 25days of Annual Leave + Bank Holidays

• Clearly defined career progression ladder and growth opportunities within the business

• Thorough onboarding and training

• Physical and mental health support through our partnership with GymPass, 1-1 therapy sessions, meditation sessions and access to digital fitness and nutrition apps

• Extended and improved maternity and paternity leave choices

• Private Medical and Life Insurance

Teya is proud to be an equal opportunity employer.

We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all.

If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application—we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.