Partner Success Manager, Smart Platform (OSP)

Ocado Technology Group; Hatfield; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

25 days annual leave

Private Medical Insurance

22 weeks paid maternity leave

Pension with employer matching

Exclusive discounts at Ocado.com

Job summary

Ocado Technology Group seeks a Partner Success Manager to oversee relationships with OSP partners, ensuring maximum usage of the Ocado Smart Platform. This role involves close collaboration with partners to drive performance, manage operational objectives, and facilitate seamless implementation of new features.

Candidates should possess strong communication skills, a background in retail or logistics, and a Bachelor’s degree or equivalent experience. Ocado offers comprehensive benefits, emphasizing well-being and work-life balance.

Qualifications

• Experience in a retail or logistics operation.
• Familiarity with continuous improvement processes.
• Business management experience and commercial awareness.

Responsibilities

• Act as the primary point of contact for OSP partners.
• Develop deep understanding of partner performance and risks.
• Support partners to achieve robust performance and objectives.

Skills

Good written and verbal English

Stakeholder and relationship building

Self-motivated with deadline delivery

Ability to think strategically

Education

Bachelor degree or equivalent

Job description

Ocado Technology Group seeks a Partner Success Manager to oversee relationships with OSP partners, ensuring maximum usage of the Ocado Smart Platform. This role involves close collaboration with partners to drive performance, manage operational objectives, and facilitate seamless implementation of new features.

Candidates should possess strong communication skills, a background in retail or logistics, and a Bachelor’s degree or equivalent experience. Ocado offers comprehensive benefits, emphasizing well-being and work-life balance.