Partner Operations Manager - FinTech (Payments)

Handle Recruitment; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is looking for a Partner Relationship Manager to enhance operations within the FinTech sector. This role involves managing partner relationships, analyzing performance metrics, and leading projects to optimize processes. You will collaborate with teams across the organization to ensure seamless operations and continuous improvement. If you are passionate about problem-solving and have a customer-first mindset, this is an exciting opportunity to make a significant impact in a global tech company.

Qualifications

• Experience in FinTech/Payments space and managing partner relationships.
• Proficiency in using tools for process automation and improvement.

Responsibilities

• Manage partners post-launch and provide daily support.
• Review performance metrics and align with business expectations.
• Identify and lead projects for process optimization.

Skills

Problem Solving

Data Management

Analytical Skills

Project Management

Cross-functional Collaboration

Job description

Handle is seeking a Partner Relationship Manager with experience in the FinTech/Payments space to join a global tech company on a 12 month contract.

As part of the EMEIA team you will be the go-to operations contact for all onboarded partners, continuously collaborating with teams internally to improve processes. Your day to day responsibilities will include -

• Manage partners after launch, provide day to day support and resolve issues of different nature.
• Review operational and performance metrics and trends to ensure alignment with contractual and business expectations and build measurable action plans as needed.
• Leverage data to gather insights for optimisation.
• Identify and lead projects.
• Collaborate cross-functionally to find opportunities to automate, streamline and optimise processes effectively.

To be successful in this role you will have -

• Experience working cross-functionally with multiple partners in large organisations, including internationally.
• Proficiency using tools and systems and a passion for automating and improving processes.
• Strong problem solving, data management and analytical skills.
• Project management experience.
• Customer first focus while working with internal and external partners.

Apply now for a further conversation!

Handle Recruitment is acting as an Employment Business in relation to this vacancy.