Partner Operations & Analytics Coordinator

Uber; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Bonus eligibility

Equity

Benefits

Job summary

Uber London is seeking an Account Coordinator to support the expansion and partner teams. You will streamline workflows, maintain accurate CRM records, and help prepare data for business reviews with major partners.

You will collaborate with Account Managers and Customer Success Managers, own dashboards, and coordinate client meetings while improving efficiency and partner experience across our largest accounts.

Qualifications

• Experience in an account coordination, sales support, operations, customer success, or similar administrative role.
• Exceptional organisational skills with the ability to manage multiple overlapping priorities and meet strict deadlines without sacrificing accuracy.
• Strong verbal and written communication skills with a focus on professional empathy and problem-solving.
• A proactive mindset, with the natural inclination to look for ways to improve workflows and save time for their team.
• Highly detail-oriented, with a focus on data hygiene and process improvement.
• A “go get it” attitude, with the resourcefulness to solve problems independently before escalating

Responsibilities

• Partner closely with AMs to understand customer needs across the portfolio.
• Serve as a point of contact for inquiries, resolving issues or routing them to the correct teams.
• Own database management, ensuring client information and communication history are up-to-date.
• Collaborate with AMs/CSMs to identify growth opportunities and prep data for upselling.
• Prepare and update performance dashboards and reporting decks for reviews.

Skills

Account coordination

Sales support

Operations

Customer success

Administrative tasks

Tools

Salesforce (SFDC)

Google Workspace

Microsoft Office

Job description

Uber London is seeking an Account Coordinator to support the expansion and partner teams. You will streamline workflows, maintain accurate CRM records, and help prepare data for business reviews with major partners.

You will collaborate with Account Managers and Customer Success Managers, own dashboards, and coordinate client meetings while improving efficiency and partner experience across our largest accounts.