Partner Account Manager (UK)

Creatio; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

Creatio is seeking a passionate Partner Account Manager to manage our Financial Services Partners in the UK, including GSIs, with a focus on partner health, retention, and growth. The role reports to the VP of Channels (Europe) and is based in London with a hybrid schedule (2-3 days in the office).

You will develop strong partner relationships, identify upsell opportunities, oversee renewals, and collaborate with the sales team to accelerate progress with Corporate and Enterprise partners.

Qualifications

• At least 3 years of experience managing medium to large partners in SaaS/B2B.
• Excellent interpersonal and relationship-building skills with a regional network.
• Understanding of CRM and BPM applications and business solutions.

Responsibilities

• Develop strong partner relationships and serve as a trusted advisor to grow the partnership.
• Drive growth from existing partners and identify upsell opportunities.
• Manage renewals of annual agreements and quarterly business reviews (onsite and remote).
• Collaborate with sales to accelerate progress and widen the partner ecosystem.
• Identify and contact potential Financial Services partners for new opportunities.

Skills

Relationship management

Sales-driven

CRM knowledge

BPM understanding

Interpersonal skills

Strategic thinking

Tools

CRM platforms

Job description

Creatio is a global vendor ofan agentic CRM & workflow platform with no-code and AI at its core. We help organisations automate customer and operational workflows achieving the fastest time-to-value and the highest ROI on the market. Millions of workflows run on Creatio daily, supporting thousands of clients in over 100 countries. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognised by top industry analysts as aLeader and Strong Performer in multiple Gartner and Forrester reports.In 2025, Creatio was named to Inc.’s Best Workplaces list,recognising our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For:We are seeking passionate, proactive, and results-driven Partner Account Managerwho willbe responsible forthe relationship management of Creatio’s Financial Services Partners in UK region (including GSIs) while ensuring a good pace of acquisition and overall partner’s health, retention, and growth. The role will report to theVP of Channels (Europe).The role is basedinLondon, hybrid (2-3 days a week at Creatio office).Responsibilities:Partnership Development:Building strong partner relationships, serving as a trusted advisor tofacilitatethe growth of the partnership with Corporate and Enterprise partners, and asan important pointof contact for partners’ day-to-day needs.Using strategic thinking and relationship management to drive growth from existing partners and discover upsell opportunities.Managing renewals of annual agreements.Performing quarterly business reviews both onsite and remotely.Delivering satisfied partner relationships that result in references, case studies, and renewals.Conductingregularly scheduled partner check-in calls todeterminehow to maximise client satisfaction.Helping partners grow their skills and experience working withCreatiotechnology.Growing pipeline and closed business alongside partners.Partner Sales:Lead generation process.Lead the qualification process with the partner.Sales strategy discussion.Meeting confirmation and participation with a client.Tight collaboration with the sales team for the fastest progress.Partner Acquisition:Deep searchinsocial media andidentify/contactpotential Financial Services focussed partners for new business opportunities.Acquirenew targetFinancial Servicespartners and supervise the onboarding provision.Requirements:At least 3 years of experience in managing medium to large partners in a software/SaaS business-to-business environment with a proventrack recordof consistent quota over-achievement.Excellent interpersonal skills and ability to build strong relationships with partners and a strong regional personal network.Driven, highly motivated, and passionate about sales. Professional sales training would be an advantage but not essential.Understanding of CRM and BPM applications, and experience in executing business solutions.Interpersonal skills:Strong analytical and problem-solving skills.Exceptional organisational and communication skills — both verbal and written.Comfort working in a fast-paced, ever-changing environment.Successful multi-tasker with the ability to act autonomously.Ability toidentifyand focus on their highest-revenue potential partners.Understand key industry trends and dynamics.Able to build andmaintainlasting relationships with partners.Strategic thinking.Self-motivated, with high energy and an engaging level of enthusiasm.High levelof integrity and workethic.Result-driven.What you should expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognising your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Who We’re Looking For:

We are seeking passionate, proactive, and results-driven Partner Account Manager who will be responsible for the relationship management of Creatio’s Financial Services Partners in UK region (including GSIs) while ensuring a good pace of acquisition and overall partner’s health, retention, and growth. The role will report to the VP of Channels (Europe).

The role is based in London, hybrid (2-3 days a week at Creatio office).

Responsibilities:

Partnership Development:

• Building strong partner relationships, serving as a trusted advisor tofacilitatethe growth of the partnership with Corporate and Enterprise partners, and asan important pointof contact for partners’ day-to-day needs.
• Using strategic thinking and relationship management to drive growth from existing partners and discover upsell opportunities.
• Managing renewals of annual agreements.
• Performing quarterly business reviews both onsite and remotely.
• Delivering satisfied partner relationships that result in references, case studies, and renewals.
• Conducting regularly scheduled partner check-in calls to determine how to maximise client satisfaction.
• Helping partners grow their skills and experience working with Creatio technology.
• Growing pipeline and closed business alongside partners.

Partner Sales:

• Lead generation process.
• Lead the qualification process with the partner.
• Sales strategy discussion.
• Meeting confirmation and participation with a client.
• Tight collaboration with the sales team for the fastest progress.

Partner Acquisition:

• Deep search in social media and identify/contact potential Financial Services focussed partners for new business opportunities.
• Acquire new target Financial Services partners and supervise the onboarding provision.

Requirements:

• At least 3 years of experience in managing medium to large partners.
• Excellent interpersonal skills and ability to build strong relationships with partners and a strong regional personal network.
• Driven, highly motivated, and passionate about sales.
• Professional sales training would be an advantage but not essential.
• Understanding of CRM and BPM applications, and experience in executing business solutions.

What you should expect from us:

Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.

Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.

Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.

Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.

Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognising your contributions and commitment. The exact package may vary depending on your country of residence and employment type.