Part-Time Wellness Retail Supervisor

HOLLAND AND BARRETT; York and North Yorkshire; On-site; GBP 17,000 - 24,000; Part time

Benefits offered by this job

28 days holiday incl bank holidays

25% staff discount

Job summary

Holland & Barrett in York is seeking a part-time Supervisor to lead a store team and deliver an exceptional customer experience on a 15-hour-per-week schedule. The role includes coaching colleagues, driving sales, and ensuring stock availability while upholding visual standards and store compliance.

The ideal candidate has experience in retail or customer service, strong communication skills, and a passion for health and wellness.

Qualifications

• Experience in retail or customer service, with the confidence to lead and inspire others.
• Excellent communication skills and the ability to build positive relationships with colleagues and customers.
• A passion for health and wellness, with curiosity to keep learning and developing your product knowledge.
• Strong organisational skills and the ability to make sound decisions in a busy retail environment.
• Confidence using digital tools and technology to support customers and day-to-day store operations.

Responsibilities

• Lead by example, supporting the Store Manager to deliver exceptional customer experiences and achieve store goals.
• Coach, motivate and develop colleagues, helping them build confidence, product knowledge and deliver their best every day.
• Complete our Qualified to Advise training to provide trusted health and wellness guidance to customers.
• Drive sales, stock availability, visual merchandising and operational excellence across the store.
• Support commercial performance through effective planning, cost control, compliance and safe working practices.
• Create a positive, inclusive environment where colleagues feel supported and customers enjoy every visit.

Skills

Retail leadership

Customer service

Communication

Digital tools

Team coaching

Job description

Holland & Barrett in York is seeking a part-time Supervisor to lead a store team and deliver an exceptional customer experience on a 15-hour-per-week schedule. The role includes coaching colleagues, driving sales, and ensuring stock availability while upholding visual standards and store compliance.

The ideal candidate has experience in retail or customer service, strong communication skills, and a passion for health and wellness.