Part-Time Weekend Shift Lead — Customer Experience

B&Q Limited; Manchester; On-site; GBP 15,000 - 17,000; Part time

Benefits offered by this job

Pension scheme

6.6 weeks holiday

Job summary

B&Q Cheetham Hill in Manchester is seeking a Shift Lead on a permanent part-time basis, 21.15 hours per week, with weekend shifts and one weekday shift. The role is a keyholder position with shifts from 5am to 8:15pm, offering £14.50 per hour plus a pension and 6.6 weeks of holiday.

You will oversee the shift to ensure a great experience for colleagues and customers, maintain safety, and optimise store operations while supporting a dynamic team environment.

Qualifications

• Passionate about customers and doing the right thing for them.
• Global view and not constrained to specific areas of the store.
• Safety conscious with attention to compliance.
• Enjoy interacting with colleagues and working in a team.
• Energetic and able to motivate those around you.
• Confident to work autonomously and make decisions for the customer at pace.

Responsibilities

• Be the heartbeat of the store day-to-day and ensure operations are running smoothly.
• Make sure colleagues are deployed correctly to ‘make every customer count’ throughout your shift.
• Be the first point of contact for customers and colleagues.
• Make sure our stores are safe at all times.

Skills

Customer focus

Teamwork

Safety awareness

Decision speed

Autonomy

Job description

B&Q Cheetham Hill in Manchester is seeking a Shift Lead on a permanent part-time basis, 21.15 hours per week, with weekend shifts and one weekday shift. The role is a keyholder position with shifts from 5am to 8:15pm, offering £14.50 per hour plus a pension and 6.6 weeks of holiday.

You will oversee the shift to ensure a great experience for colleagues and customers, maintain safety, and optimise store operations while supporting a dynamic team environment.