Part-Time Weekend Retail: Customer Host Supervisor

White Stuff; United Kingdom; On-site; GBP 17,000 - 22,000; Part time

Benefits offered by this job

Quarterly bonus

Up to 25 days holiday per annum + bank

50% product discount

Annual uniform allowance

Pension contribution

Healthcare benefits

Job summary

White Stuff, a fashion retailer with a strong heritage in the UK, is seeking a part-time Customer Host Supervisor to support weekend operations. You will lead the team on the shop floor, drive excellent customer experiences, and help manage stock, promotions, and visual standards.

You will report to the Shop Manager and contribute to training and development, ensuring a positive, high-energy store environment that reflects our brand values and delivers great results.

Qualifications

• Experience in fashion/retail customer service.
• Proven ability to lead and motivate a small team.
• Willingness to work weekends and variable hours on a 16‑hour contract.

Responsibilities

• Lead by example to deliver excellent customer service.
• Coach the team to meet ACE pillars across the customer journey.
• Maintain high visual standards and execute floor moves and replenishment.
• Manage stock, promotions, and KPI communication to the team.
• Coordinate with Shop Manager on training and shop operations.

Skills

Customer service

Team leadership

Visual merchandising

Stock management

KPI awareness

Training & development

Tools

Rotageek

POS systems

Job description

White Stuff, a fashion retailer with a strong heritage in the UK, is seeking a part-time Customer Host Supervisor to support weekend operations. You will lead the team on the shop floor, drive excellent customer experiences, and help manage stock, promotions, and visual standards.

You will report to the Shop Manager and contribute to training and development, ensuring a positive, high-energy store environment that reflects our brand values and delivers great results.