Part-Time Village Receptionist & Admin Warm & Professional

Retirement Villages Group; Hexton; On-site; GBP 17,000 - 19,000; Part time

Job summary

Cedars Village in Chorleywood, part of Retirement Villages Group, is seeking an Administrator/Receptionist for 20 hours per week (1pm-5pm, Monday to Friday). You will be the first contact for residents, visitors and contractors, delivering a warm welcome and providing essential admin support to the village team.

This varied role combines front-of-house duties with administration, ensuring residents enjoy an exceptional experience and day-to-day operations run smoothly.

Qualifications

• Previous administration and/or reception experience.
• Excellent customer service and communication skills.
• Strong organisational skills and attention to detail.
• Good IT skills, including Microsoft Office.

Responsibilities

• Providing a professional, warm and welcoming reception service for residents, visitors and contractors.
• Greeting guests, managing enquiries and directing visitors appropriately.
• Answering and transferring telephone calls in a professional manner.
• Managing guest suite, meeting room and village space bookings.
• Maintaining visitor records, site directories and village communications.
• Supporting building security procedures and ensuring access protocols are followed.
• Assisting with payroll administration, timesheets and payroll-related enquiries.
• Maintaining accurate records and administrative systems.
• Providing general administrative support to the General Manager and wider village team.
• Supporting health and safety procedures, including emergency and evacuation processes.
• Helping maintain a safe, tidy and welcoming reception environment at all times.

Skills

Customer service

Organisation

IT skills

Payroll support

Tools

Microsoft Office

Job description

Cedars Village in Chorleywood, part of Retirement Villages Group, is seeking an Administrator/Receptionist for 20 hours per week (1pm-5pm, Monday to Friday). You will be the first contact for residents, visitors and contractors, delivering a warm welcome and providing essential admin support to the village team.

This varied role combines front-of-house duties with administration, ensuring residents enjoy an exceptional experience and day-to-day operations run smoothly.