Village Reception & Admin Coordinator (Part-Time)

Retirement Villages Group; New Alresford; On-site; GBP 14,000 - 19,000; Part time

Job summary

Retirement Villages Group operates Debden Grange, a beautiful retirement village in Saffron Walden, and is seeking an Administrator / Receptionist for a part-time role. The position is 24 hours per week, Tuesday to Friday, 9.30am to 3.30pm, offering a welcoming front-of-house presence and essential administrative support to the village team.

You will be the first point of contact for residents, visitors and contractors, handling enquiries, bookings and payroll-related duties while helping to

Qualifications

• Experience in administration or reception roles.
• Excellent customer service and communication skills.
• Strong organisational skills and attention to detail.
• Proficient IT skills, including Microsoft Office.
• Ability to prioritise tasks and work independently.
• Proactive and positive attitude.

Responsibilities

• Provide professional, warm reception for residents, visitors and contractors.
• Greet guests and manage enquiries.
• Answer and transfer telephone calls professionally.
• Manage bookings for guest suites, meeting rooms and village spaces.
• Maintain visitor records, site directories and village communications.
• Support security procedures and access control.
• Assist payroll administration and timesheets.
• Maintain accurate records and administrative systems.
• Provide general admin support to the General Manager and village team.
• Support health and safety procedures and evacuation processes.
• Keep reception area tidy and welcoming.

Skills

Customer service

Communication

Organisational skills

Independent working

Tools

Microsoft Office

Job description

Retirement Villages Group operates Debden Grange, a beautiful retirement village in Saffron Walden, and is seeking an Administrator / Receptionist for a part-time role. The position is 24 hours per week, Tuesday to Friday, 9.30am to 3.30pm, offering a welcoming front-of-house presence and essential administrative support to the village team.

You will be the first point of contact for residents, visitors and contractors, handling enquiries, bookings and payroll-related duties while helping to