Veterinary Receptionist - Flexible PT Client Concierge

Ivc; Wolverhampton; On-site; GBP 10,000 - 13,000; Part time

Benefits offered by this job

Annual leave 6.6 wks

Birthday off

Healthcare plan

Pension scheme

Cycle to Work

Discounted care

Learning & development

Job summary

inspiring vet care is seeking a part-time Receptionist to join our expanding team across nine sites, including Wolverhampton. You will greet clients, manage phone and email enquiries, and help coordinate appointments.

Based at St George's Vets, the role involves 19 hours per week with shifts between 8:00 and 18:45, Monday to Friday, and a Saturday rota. Regular overtime may be required.

We offer a supportive, values-led environment with career development and generous benefits.

Qualifications

• Excellent communication and a welcoming manner.
• Experience in a customer-facing role with a focus on service.
• Ability to manage multiple tasks effectively in a busy environment.
• Collaborative approach and willingness to support colleagues.

Responsibilities

• Welcome clients and manage telephone and email enquiries.
• Schedule appointments and process payments.
• Support the team with a range of administrative duties.
• Coordinate client communications across nine sites.
• Ensure a smooth, friendly client journey at every interaction.

Skills

Excellent communication

Customer service experience

Multitasking

Team player

Proactive attitude

Job description

inspiring vet care is seeking a part-time Receptionist to join our expanding team across nine sites, including Wolverhampton. You will greet clients, manage phone and email enquiries, and help coordinate appointments.

Based at St George's Vets, the role involves 19 hours per week with shifts between 8:00 and 18:45, Monday to Friday, and a Saturday rota. Regular overtime may be required.

We offer a supportive, values-led environment with career development and generous benefits.